At a Glance
- Tasks: Support learning operations and manage the Learning Management System for our team.
- Company: Healios, a pioneer in digital healthcare services.
- Benefits: 33 days holiday, flexible work, and personal development opportunities.
- Other info: Inclusive workplace with a commitment to diversity and employee well-being.
- Why this job: Join us to make a real impact in healthcare while working remotely.
- Qualifications: Experience with Docebo LMS and strong organisational skills required.
The predicted salary is between 35000 - 42000 € per year.
POSITION: Fixed Term Contract (up to 2 years)
LOCATION: Fully remote (UK-based)
FTE: 0.5 FTE (over 4 - 5 days)
SALARY: £35,000–£42,000 FTE
Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services.
As the Learning Operations Specialist you will play a pivotal role in our People team supporting ongoing learning operations for all our employees and associates. Your primary responsibilities will be to own the Learning Management System, support learners across the organisation, drive strong knowledge management, and provide reporting and operational insights. You will work closely with the wider People Operations function.
Responsibilities:
- Reviewing and maintaining HRIS>Docebo integration as needed
- Maintaining and creating user groups, learning pathways and learning assignment rules in Docebo for both permanent and associate staff
- Hosting / integrating internal and external digital learning (SCORM etc) on Docebo
- Managing mandatory training annual schedule, certification renewals in line with role-based mandatory curriculum, non-completion escalations, and reporting
- Scheduling and supporting live learning sessions, (including clinical CPD schedule)
- First-line learner support and system trouble-shooting, including managing L&D inbox and Grow Slack channel, escalating to relevant team members for response or addressing directly in line with internal SLAs
- Ongoing learning comms including Docebo notifications to relevant audiences
- Monitoring of learning design and development requests submitted
- Basic support resources creation and maintenance in Genially
- Liaison with external freelance resources / vendors as needed
- Ad hoc support on audits or other talent and learning operational needs.
- Supporting organisational knowledge management, e.g. Clinical Knowledge Hub and L&D intranet pages maintenance in liaison with subject matter experts
- Provide regular operational insights to help teams monitor progress and support decision-making.
What you need to have:
If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application.
Essential:
- Previous experience working within a regulated environment
- Excellent organisational, communication, and data management skills
- Docebo LMS experience
- HRIS / HCM experience
- Google Suite experience, especially Google Sheets
- Slack experience
Desirable:
- HiBob experience
- Basic Articulate Rise experience
- Genially experience
- AI-supported workflow and process optimisation
- Previous experience working within a People Operations team
- Previous experience supporting an associate workforce
What’s in it for you:
- 33 days holiday (including Bank Holidays)
- Paid Christmas closure (between Christmas and New Year)
- Birthday Leave - paid day off on your birthday
- "Life Leave" - 2 days of extra leave to take when things you can't plan for happen
- Enhanced family friendly policies including a phased return to work and receive full pay
- Paid company sick pay scheme
- Contributory Pension Scheme (6% matched)
- Employee Discount to access a private assessment (for ADHD, Autism or a combined assessment) through our Melios service for your child
- Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Will Writing, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club!
- Work from anywhere policy
- Access to NHS and Perks at Work discounts, including the Blue Light Card
- Free access to co-working spaces
- CPD/Growth day per year, plus personal development allowance to invest in your growth
- Bespoke Healios Training and on demand learning including schedule of monthly CPD for clinicians
ACCOMMODATIONS:
We’re glad to accommodate candidates who need adjustments throughout the hiring process and we're always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process.
DIVERSITY AND INCLUSION:
“Do the right thing” is one of our core Healios values. And building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.
SAFER RECRUITMENT & PRE-EMPLOYMENT CHECKS:
Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.
Learning Operations Specialist employer: Healios
Healios is an exceptional employer that prioritises employee well-being and professional growth, offering a fully remote work environment in the UK. With generous benefits such as 33 days of holiday, enhanced family-friendly policies, and a commitment to diversity and inclusion, Healios fosters a supportive culture where innovation thrives. As a Learning Operations Specialist, you will play a crucial role in shaping learning experiences while enjoying opportunities for personal development and access to a wealth of resources.
StudySmarter Expert Advice🤫
We think this is how you could land Learning Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Healios. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff. Research Healios, their values, and how you can contribute as a Learning Operations Specialist. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it aligns with the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Learning Operations Specialist
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Learning Operations Specialist role. Highlight your relevant experience with Docebo LMS and any previous work in a regulated environment. We want to see how you fit into our vision!
Show Off Your Skills:Don’t hold back on showcasing your organisational and communication skills. Use specific examples from your past roles to demonstrate how you've successfully managed learning operations or supported teams. This is your chance to shine!
Be Authentic:Let your personality come through in your application. We value diversity and want to know what makes you unique. Share your passion for learning and how you can contribute to our mission at Healios.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the info you need about us and the role there!
How to prepare for a job interview at Healios
✨Know Your Stuff
Before the interview, dive deep into Healios and their mission. Understand how they digitise clinical pathways and support families. This knowledge will help you connect your experience as a Learning Operations Specialist to their goals.
✨Showcase Your Skills
Be ready to discuss your experience with Docebo LMS and HRIS systems. Prepare specific examples of how you've managed learning operations or supported learners in previous roles. Highlight your organisational and communication skills, as these are crucial for the position.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the team dynamics. Inquire about how the People Operations function collaborates with other departments. This shows your interest in the company culture and your eagerness to contribute.
✨Be Yourself
Healios values diversity and inclusion, so don’t hesitate to let your personality shine through. Share your passion for learning and development, and how you can bring a unique perspective to the team. Authenticity goes a long way!
