At a Glance
- Tasks: Provide essential admin support to keep our services running smoothly.
- Company: Join Healios, a pioneer in digital healthcare innovation.
- Benefits: Earn £12.75 per hour with flexible remote working hours.
- Other info: Enjoy a structured onboarding programme and supportive team environment.
- Why this job: Make a real difference in healthcare while gaining valuable experience.
- Qualifications: No prior experience needed; just bring your organisational skills and eagerness to learn.
The predicted salary is between 12.75 - 12.75 £ per hour.
Position: Temporary / Flexible - Immediate start required
Hours: Hours will typically be Monday to Friday, between 8am and 6pm, although exact patterns can be agreed. Evening and Weekend work will be considered once the role is established.
Location: Remote
Salary: £12.75ph
Parameters:
- Applicants must be available to complete an initial onboarding programme over 2–3 consecutive days during their first week.
- A minimum commitment of 6 weeks is required to ensure training can be effectively applied.
- As this role involves access to confidential patient information, any offer of employment will be subject to satisfactory pre-employment checks, including: Right to work in the UK, Identity verification, and a satisfactory Disclosure and Barring Service (DBS) check (or willingness to obtain one).
The role:
You'll provide administrative support to our Client Operations Teams, helping to keep our services running smoothly and allowing our experienced colleagues to focus on supporting clients with more complex needs. This is not a customer-facing role; you'll be completing a variety of important structured administrative tasks using clear processes and guidance. This will include:
- Processing Client questionnaires.
- Completing Freshdesk administration tasks.
- Updating client records.
- Checking information is complete and accurate.
- Sending standard communications.
- Completing routine administrative tasks.
- Following documented processes and one-page guides.
- Escalating anything you're unsure about to your nominated supervisor.
This role is focused on administration and process-driven work. It does not involve providing clinical advice or independently managing client queries.
What we're looking for:
- Organised and reliable.
- Comfortable using computers and learning new systems.
- Able to follow written processes accurately.
- A good communicator.
- Comfortable working independently once trained.
- Trustworthy and able to handle confidential information appropriately.
- Keen to learn and happy to ask questions when unsure.
No previous healthcare experience is required.
Training & Support:
- A structured onboarding programme.
- One-page process guides for each activity.
- A named escalation contact for support.
- Regular check-ins.
Diversity and Inclusion:
“Do the right thing” is one of our core Healios values. Building a diverse and inclusive workplace where everyone feels supported is absolutely the right thing to do. By embracing diversity, we can deliver better care experiences and outcomes, while tackling the inequalities in healthcare provision that exist today.
Safer Recruitment & Pre-Employment Checks:
Healios ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced or Basic. A Protecting Vulnerable Groups (PVG) check will be required. You will also be asked to provide two professional references as a minimum.
Client Operations Administrator (Summer Support employer: Healios
Healios is an exceptional employer that champions inclusivity and creativity, making it a perfect fit for those passionate about neurodivergent care. With a remote work culture that prioritises flexibility, employees enjoy a supportive environment that fosters professional growth and collaboration. The company offers unique opportunities to contribute to meaningful content that directly impacts the lives of neurodivergent children and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Client Operations Administrator (Summer Support
✨Network with Local Healthcare Professionals
Getting a temporary role in health sciences administration is all about who you know! Hit up local healthcare meetups or professional gatherings to make connections. Chat with people already in the field; they might know about temporary gigs at places like Healios before they even hit the job boards!
✨Leverage University Career Services
If you're still studying or recently graduated, don’t forget about your university's career services. They often have exclusive links to temporary roles in health administration—it's a goldmine for finding opportunities that might not be advertised publicly. Plus, they can help you polish your interview skills!
✨Use Online Job Boards Wisely
When hunting for temporary roles, make sure you’re using job boards that cater specifically to health administration. Websites like NHS Jobs or HealthCareers might have listings for roles at Healios. Set up alerts for new postings, so you jump on any opportunities as soon as they come up!
✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Healios you’re ready to step in and make an immediate impact!
We think you need these skills to ace Client Operations Administrator (Summer Support
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the Client Operations Administrator (Summer Support at Healios, make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Healios.
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Healios. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Healios
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Healios.
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
