Associate Network Lead (Neurodevelopment)

Overview

Healios exists to bring exceptional healthcare to anyone, anytime, anywhere. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home. Innovation is at the heart of what we do as we strive to be the leading provider of neurodevelopmental and associated mental health services.

Healios is committed to supporting diverse teams and flexible working arrangements. We welcome applicants from all backgrounds and provide extensive information on our hiring processes via our Notion page.

We are a dynamic, fast-growing multi-disciplinary team focused on delivering exceptional experiences for our partners, service users and their families across the UK. We are looking for committed professionals to join our clinical delivery team who empower young people to build long-term mental health capabilities.

The role

The Associate Network Lead provides clinical expertise, knowledge of Healios pathways, products, systems and processes and quality oversight to Neurodevelopment Associate Clinicians and may hold a clinical caseload alongside these duties. The expectations of the role are dynamic and include the responsibilities listed below.

Responsibilities

• Clinical Point of Contact for Associate Clinicians
• Delivery of treatment and/or assessment casework, sometimes at short notice, to ensure familiarity with Healios pathways, products, systems and processes
• Quality review of Associate Clinicians throughout the onboarding process
• Continuous quality spot checks of Associate Clinicians cases
• Treatment and/or Assessment Report revisions, finalisation, compliance with Knowledge Centre criteria, publishing and case closure
• Following up clinical enquiries, risk and safeguarding concerns after the initial report
• Case coordination where the Associate Clinician delivery forms part of a pathway
• Hosting and facilitating future MDTs
• Client feedback calls
• Signing off invoices for quality and MDT attendance
• Monitoring Tableau for clinical exceptions and following escalation process

What you need to have

If you feel you could be a good fit for the role but do not meet all of the criteria, please do make an application and we will be happy to consider your application.

• Clinical Qualification – RMN, RNLD, Psychology (Clinical, Counselling or Forensic), Speech and Language Therapy, Occupational Therapy
• Valid registration with the NMC or HCPC
• Demonstrable experience delivering ADHD assessments for both Children and Adults. Ideally you will have experience delivering Autism Assessments also
• Experience of overseeing clinical performance
• Experience of overseeing clinical quality and adhere to standards and processes
• Experience of KPI monitoring and reporting
• Demonstrable organisation and planning competencies
• Advanced soft skills and interpersonal skills; the ability to give feedback well, exercise neutrality and be responsive to Associates needs
• A mindset that is flexible, open to challenge and can effectively challenge others to think and operate differently. Being solutions focussed is a must
• Collaboration with a wide range of stakeholders within Healios
• Able to work under pressure to meet key performance indicators and organisational objectives
• Have a professional home working environment

What’s in it for you

• 33 days holiday (including 3 days for the Christmas closure between Christmas and New Year and Bank Holidays)
• Life Leave – 2 days of extra leave to take when things you can\’t plan for happen
• Enhanced family friendly policies
• Contributory Pension Scheme
• Fully personalised flexible benefits package including; Health Cash Plan, Life Assurance, EAP Service, Critical Illness Cover, employee discount and savings portal, Cycle to Work Scheme, Tech Scheme and Wine Club
• Work from anywhere policy
• Free access to co-working spaces
• Company laptop, monitor and keyboard, plus an allowance to purchase additional equipment
• CPD/Growth day per year, plus personal development allowance to invest in your growth
• Bespoke Healios Training including schedule of monthly CPD for clinicians

Accommodations

We’re glad to accommodate candidates who need adjustments throughout the hiring process and we\’re always learning about different accessibility needs to ensure our hiring process is accessible for all candidates. We encourage you to be open about the adjustments you need so we can adapt our interview process. You can read more about Healios being an Inclusive Employer on our Notion page.

Diversity and Inclusion

Do the right thing is one of our core Healios values. We are committed to building a diverse and inclusive workplace where everyone feels supported. By embracing diversity, we can deliver better care experiences and outcomes, while tackling inequalities in healthcare provision that exist today.

Safer Recruitment & Pre-employment Checks

Healios prioritises safety in our recruitment processes. As part of pre-employment checks, all employees will be asked to have a Disclosure and Barring Service (DBS) check, with the level depending on role. A PVG check may also be required. You will be asked to provide two professional references as a minimum.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology

Industries

• Technology, Information and Internet