Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers via email, social media, and phone for a seamless experience.
- Company: Join a dynamic wellness company with a supportive culture.
- Benefits: Flexible hours, potential remote work, and hands-on e-commerce training.
- Why this job: Perfect for students seeking part-time work in a fast-growing industry.
- Qualifications: Customer service experience; social media skills are a plus.
- Other info: Opportunity to grow into a full-time role.
The predicted salary is between 10 - 13 £ per hour.
Location: Greenford (10min walk from Perivale Station)
Schedule: 3 days per week (Mon/Wed/Fri or Tue/Thu/Sat) — 5 hours per day
Role Overview
We are seeking a Part-Time Customer Service Advisor to answer customer inquiries via email, socials and by phone, ensuring customers have a great experience from purchase to delivery. You will initially work on-site at our warehouse office 3 days per week with the potential to work remotely after probation. This role is ideal for a recent graduate, student, or someone looking for flexible part-time work in a dynamic and fast-growing industry.
Key Responsibilities
- Respond to customer emails professionally and efficiently
- Answer customer calls and messages
- Reply to messages and posts on social media
- Respond to inquiries from our affiliates and clients
- Support the Founder with general administrative duties as required
Desired Skills & Experience
- Customer service experience is required
- Social media experience (TikTok, Instagram etc.) is a bonus
- Experience with Shopify is a bonus but not required
- Reliable, punctual, and able to work independently
- Excellent written and verbal English communication skills
- Interest in health & wellness, biohacking, or health trends is highly valued
- Comfortable working in a warehouse environment
Why Join Us?
- Work in an exciting, rapidly growing wellness niche
- Supportive and relaxed work environment
- Flexibility suitable for students and graduates
- Opportunity to learn hands-on e-commerce skills directly with the Founder
- Potential to become a full-time position
Part-Time Customer Service Advisor employer: Healflux
Contact Detail:
Healflux Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Customer Service Advisor
✨Tip Number 1
Get to know the company before your interview! Check out their social media, website, and any recent news. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle tricky situations or difficult customers. We want to see your problem-solving skills in action!
✨Tip Number 3
Show off your communication skills! Whether it's through a phone call or a video chat, be clear and confident. Remember, this role is all about connecting with customers, so let your personality shine!
✨Tip Number 4
Apply through our website for the best chance of landing the job! We love seeing applications come directly from our site, and it shows you're keen to join our team.
We think you need these skills to ace Part-Time Customer Service Advisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Part-Time Customer Service Advisor role. Highlight any relevant customer service experience and skills that match what we're looking for, like your communication skills and social media savvy.
Show Your Personality: We love seeing a bit of your personality shine through in your application! Don’t be afraid to let us know why you’re passionate about health and wellness, or how you can bring a positive vibe to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: To make sure your application gets to us directly, please apply through our website. It’s the best way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Healflux
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and desired skills, especially around customer service and social media. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Show Off Your Communication Skills
As a Customer Service Advisor, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've successfully handled customer inquiries in the past, whether through email or phone.
✨Demonstrate Your Passion for Wellness
Since the company values an interest in health and wellness, be ready to discuss your personal interests in this area. Whether it’s biohacking or the latest health trends, showing genuine enthusiasm can set you apart from other candidates.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities. This not only shows your interest but also helps you determine if this role is the right fit for you.
