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For Companies At a Glance
- Tasks: Manage inventory planning and ordering for 100+ brands in a fast-paced environment.
- Company: Join Healf, a movement redefining health and wellbeing through e-commerce.
- Benefits: Enjoy premium gym access, discounts on products, and a wellbeing-focused workspace.
- Why this job: Make a real impact while building something meaningful with a talented team.
- Qualifications: Strong attention to detail and experience in e-commerce or inventory management.
- Other info: Dynamic role with opportunities for process improvement and automation.
The predicted salary is between 36000 - 60000 £ per year.
At Healf, we are building an ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world’s most effective products across EAT, MOVE, MIND, and SLEEP. We combine culture-shaping storytelling, cutting-edge health tech, and a best-in-class product experience to help people build rituals that work.
As an Operations Analyst at Healf, you will be the engine behind our inventory execution. This role exists to ensure our planning, systems, and tools work day to day in a fast-growing, multi-brand environment. You will own the day-to-day execution of inventory planning, ordering, and inbound flows across 100+ brands, while contributing to projects and process improvements that increase accuracy, reduce errors, and support long-term scale.
This is a hands-on role for someone who enjoys process, takes pride in getting the details right, and understands that great execution protects revenue, unlocks scale, and enables automation to succeed.
Where You’ll Make An Impact
- Run the inventory planning & ordering cycle: Prepare and review replenishment recommendations using agreed tools and templates; Raise purchase orders accurately and on time, following agreed rules; Ensure POs reflect correct pricing, pack sizes, lead times and delivery details; Check and correct data discrepancies that would impact ordering or reporting.
- Support inbound logistics & booking in: Track POs from approval through to delivery; Coordinate with suppliers and warehouses on delivery dates, booking slots, and issues; Ensure received stock is booked in accurately and discrepancies are logged and escalated.
- Monitor and report on inventory metrics: Run regular reports on stock levels, coverage, slow movers, and potential stock-outs; Flag risks and issues early with clear data and context.
- Manage day-to-day exceptions: Resolve common issues such as part-shipments, short-dated stock, damaged or missing items, and mis-picks; Escalate complex or recurring issues clearly, with supporting data and recommended actions.
- Support process improvement & automation: Follow standard operating procedures consistently and suggest improvements when processes break or create repeat errors; Test new tools and templates, providing practical feedback from day-to-day use.
What You’ll Bring
- A strong ownership mindset. You take responsibility for outcomes, not just tasks.
- Process discipline and consistency, with a natural tendency to build routines and checks.
- High attention to detail across numbers, SKUs, pricing, and delivery details.
- Comfort working with spreadsheets and operational systems as part of daily execution.
- Clear, confident communication with suppliers, warehouses, and internal teams.
- Comfort operating in a fast-paced environment where priorities shift and volume is high.
- The judgement to escalate issues early and with context.
Bonus Points If You Have
- Experience in e-commerce, retail, or a multi-SKU, multi-brand environment.
- Experience owning inventory, ordering, or replenishment processes.
- Experience working with ERP systems, warehouse portals, or order management tools.
Why Join Healf
- Do your life’s best work: Build something that matters, with a team that moves fast and aims high.
- Surround yourself with A+ talent: You’ll work with high-performers who care deeply and raise the standard every day.
- Be a builder: This isn’t a cog-in-the-machine role. You’ll help shape our voice, culture, and growth.
- Wellbeing is the lifestyle: From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP.
- Premium Wellhub Membership: Unlimited entry to 1000s of gym, yoga, & fitness studios.
- Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.
- Nest Pension: Secure your future with our pension contributions.
- Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.
- Team Connection: Annual company-wide retreat to recharge and bond.
Operations Analyst in London employer: Healf
Contact Detail:
Healf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Healf or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by understanding Healf's mission and values. Show us how your skills align with our goals in personalised health and wellbeing. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your problem-solving skills! As an Operations Analyst, you'll face challenges daily. Be ready to discuss how you've tackled similar issues in the past and how you can bring that experience to Healf.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Healf team!
We think you need these skills to ace Operations Analyst in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and our mission shine through. We want to see that you’re not just looking for a job, but that you genuinely care about personalised health and wellbeing.
Be Detail-Oriented: As an Operations Analyst, attention to detail is key. Make sure your application is free from typos and errors. Double-check your information and ensure everything is accurate, just like you would with inventory data!
Tailor Your Experience: Don’t just send a generic application! Highlight your relevant experience in e-commerce or inventory management. Show us how your skills align with what we’re looking for, especially in terms of process improvement and operational efficiency.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Healf
✨Know Your Numbers
As an Operations Analyst, you'll be dealing with a lot of data. Brush up on your understanding of inventory metrics and how they impact the business. Be ready to discuss how you've used data in past roles to drive decisions or improvements.
✨Show Your Process Mindset
Healf values process discipline, so come prepared to talk about your experience with inventory planning and ordering cycles. Share specific examples of how you've implemented routines or checks that improved accuracy and efficiency in your previous roles.
✨Communicate Clearly
You'll need to coordinate with suppliers and internal teams, so practice articulating your thoughts clearly. Think of scenarios where you had to resolve issues or escalate problems, and be ready to explain how you communicated effectively in those situations.
✨Embrace Change
Working in a fast-paced environment means priorities can shift quickly. Prepare to discuss how you've adapted to changes in your previous jobs. Highlight your ability to stay organised and maintain attention to detail even when things get hectic.
