Facilities and Operations Officer in London

The one who raises the floor. 100+ brands across EAT, MOVE, MIND, SLEEP. A supply chain that has scaled from £1m to £100m in under three years. Most inventory roles are control roles. Tech brands are high reward and high risk. The data is sparse, the patterns shift fast, and one bad buy decision can cost more than this role's annual salary.

You will own inventory planning and replenishment for around 70 tech brands — from scratch. The safety stock framework. The automation decisions. You will design what gets automated and apply judgement where automation is unsafe. From £1m to over £100m in under three years, with a small, talent-dense team and an electric culture with day one founder intensity.

We curate the world's best wellbeing brands across The Four PillarsTM: EAT, MOVE, MIND, SLEEP. We are moving from one market to many, from e-commerce to a technology platform, and from curating wellbeing to defining it. We are a health company, so we think we should act like one. Inventory is not a back-office function at Healf. It is one of the highest-leverage points in the business.

They are the normal failure modes of a fast-scaling, multi-brand operation — and the only thing standing between them and the P&L is someone who owns the detail with enough precision and enough commercial sense to catch them first. We are also building one of the most AI-native operating models in Europe. Your decisions directly drive revenue and cash performance.

The inventory planning and replenishment system for ~70 tech brands. You start with a prior — proxy brands, comparable categories, promo calendar — and update rapidly as data arrives. New brands don't come with 12 months of history. You ask who has the raw data — and then you build the report yourself. The best system is the one that gets compliance, not the one with the most features. You ship a shared Google Sheet with clear status indicators before you buy a SaaS tool nobody updates.

A-SKUs get automated aggressive replenishment. PO decisions are based on risk tolerance. Planning is cash management in disguise.

The idea of building your career inside a company whose mission you actually believe in doesn’t feel like a bonus. What did you see that the data didn’t show cleanly? → What does that look like in practice when the data is messy and the stakes are real? → The next person we hire will change the trajectory of what we’re building. You’ve just taken over planning for a high-growth tech brand. It’s been live for six weeks, the first reorder is due, and the sales data is noisy — two big promo spikes that aren’t repeatable, an influencer mention that drove a short burst, and a base rate that’s hard to isolate. Plain English.