Logistics Executive

Build the future of Wellbeing.

Do Your Life’s Best Work

If modern wellbeing were redesigned from scratch, it wouldn’t live in a GP’s office or a cluttered supplement aisle. It would be digital-first, beautifully curated, and powered by data that actually helps you feel your best.

That’s what we’re building at Healf—an ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world’s most effective products across EAT MOVE MIND and SLEEP, and we’re just getting started.

We combine culture-shaping storytelling, cutting-edge health tech (like our new blood testing platform, Healf Zone), and a best-in-class product experience to help people build rituals that work.

Backed by investors behind Soho House, Alo Yoga, Cult Beauty, and Innocent, we’re scaling fast—and redefining how the world shops and lives well.

The Role

We’re looking for a Logistics Executive to join our high-performing Operations team and own the systems, warehouses, and workflows that power the Healf experience. You’ll play a critical role in ensuring our stock moves with speed and precision—from purchase order to doorstep—while solving problems, improving processes, and collaborating cross-functionally with vendors, carriers, and tech teams.

This is not a clipboard-on-the-factory-floor role. We’re scaling fast and need someone who can think in systems, dive into data, and thrive in beautiful chaos. If you’ve got an operator’s brain, a builder’s mindset, and a bias toward action, we want to hear from you.

Key Responsibilities

• Solving PO discrepancies:

• Investigate and resolve PO mismatches and delivery discrepancies.
• Communicate with Ops Team and carriers to reconcile and correct incorrect shipments.

• Monitor and troubleshoot order flow between WMS and Shopify.
• Identify root causes of failed or delayed integrations and coordinate timely resolution with internal or external tech teams.

• Oversee daily DC functions including receiving, putaway, picking, packing, and shipping.
• Ensure accuracy in order fulfillment, and proactively manage mispick or mis-ship issues.

• Track and report on inventory discrepancies and work with teams to resolve them.
• Ensure timely and accurate delivery and receipt of goods in alignment with PO requirements.
• Manage inventory expiry tracker and vendor returns process on site.

• Recommend and implement process improvements to enhance warehouse efficiency and reduce errors.
• Generate reports related to shipment issues, warehouse performance, and inventory accuracy.

Qualifications

• 3+ years of experience in warehouse management, logistics coordination, or a related field.
• Solid understanding of warehouse workflows, shipment discrepancy handling, and order lifecycle management.
• Strong problem-solving and communication skills.
• Experience using Shopify for e-commerce fulfillment and order management.
• Previous experience working with or coordinating logistics through GXO or other 3PL providers.
• Proficiency in Excel and logistics reporting.

Why Join Healf?

• Do your life’s best work – Build something that matters, with a team that moves fast and aims high
• Surround yourself with A+ talent – You’ll work with high-performers who care deeply and raise the standard every day
• Be a builder – This isn’t a cog-in-the-machine role. You’ll help shape our voice, culture, and growth
• Wellbeing is the lifestyle – From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP

Benefits (UK)

• 50% staff discount on all products
• Premium Wellhub membership – access 1000s of gyms, yoga & fitness studios
• Complimentary sauna + ice bath sessions
• 5-day summer team retreat

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