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- Tasks: Own and optimise Healf’s CRM engine, driving customer engagement and retention.
- Company: Join Healf, a fast-growing ecommerce platform revolutionising wellbeing.
- Benefits: Enjoy premium perks, including gym access, discounts, and a wellbeing-focused workspace.
- Why this job: Make a real impact in a dynamic environment while shaping the future of health.
- Qualifications: Strong analytical skills and a passion for growth and customer behaviour.
- Other info: Collaborate with top talent and enjoy excellent career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Build the Future of Wellbeing
Do Your Life’s Best Work
If modern wellbeing were redesigned from scratch, it wouldn’t live in a GP’s office or a cluttered supplement aisle. It would be digital-first, beautifully curated, and powered by data that actually helps you feel your best. That’s what we’re building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world’s most effective products across EAT, MOVE, MIND, and SLEEP, and we’re just getting started.
We combine culture-shaping storytelling, cutting-edge health tech (like our new blood testing platform, Healf Zone), and a best-in-class product experience to help people build rituals that work. Backed by investors behind Soho House, Alo Yoga, Cult Beauty, and Innocent, we’re scaling fast, and redefining how the world shops and lives well.
At Healf, we’re not just a company, we’re a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others, Healf is built on grit, determination, and a shared understanding of the power of wellbeing.
Our culture is grounded in The Healf Standard—five principles that define how we work and win:
- We Work Harder Than Anyone Else: Building something that improves lives takes long hours, grit, and sacrifice, but we thrive on it. We all feel energised by what we’re building.
- Never Settle: We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something can’t be done.
- Obsession Over Talent: Talent alone isn’t enough—relentless curiosity and a drive to grow set us apart.
- The Healf Lifestyle: We live what we preach—our personal commitment to wellbeing fuels our professional productivity.
- Stronger Together: Everyone owns their lane, but we run as a unit.
With Healf Zone on the horizon, we’re entering the next phase of our journey: closing the loop on health with personalised, preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something that’s not only extraordinary, but a first of its kind.
This role exists to own and optimise Healf’s CRM engine at a critical point in our growth. You’ll sit at the intersection of Growth, CX, Product (especially Subscriptions) and Trading, making sure our campaigns, flows and customer communications run flawlessly and evolve fast. You’ll be hands-on in execution while developing a deep understanding of customer behaviour, retention levers and commercial performance. For the right person, this is a clear pathway into cross-functional areas ranging from Product, to Strategy & Insights, Retention, Growth and more, with exposure to senior decision-making and real ownership early on.
Where You’ll Make An Impact
- Own day-to-day CRM execution across email, SMS and WhatsApp campaigns, flows and sales, with zero defects.
- Optimise customer journeys and subscription flows to drive retention, conversion and lifetime value.
- Partner cross-functionally with Growth, CX, Product and Trading to improve content, performance and operational efficiency.
- Support ad hoc analysis and problem-solving — from customer support issues to trading and strategy requests.
What You’ll Bring
- Exceptional academic track record and clear intellectual horsepower.
- Strong execution mindset, detail-oriented, organised, and comfortable owning complex systems end-to-end.
- Commercial curiosity and analytical thinking, with a genuine interest in growth, retention and customer behaviour.
- Confidence working cross-functionally in a fast-moving, high-expectation environment.
Bonus Points If You Have
- Early experience in consulting, investment banking, strategy or high-performance environments.
- Exposure to CRM tools, lifecycle marketing, data analysis or subscription-based businesses.
- Evidence of being genuinely interesting — leadership in sport or societies, creative pursuits, or standout personal projects.
Why Join Healf
- Do your life’s best work: Build something that matters, with a team that moves fast and aims high.
- Surround yourself with A+ talent: You’ll work with high-performers who care deeply and raise the standard every day.
- Be a builder: This isn’t a cog-in-the-machine role. You’ll help shape our voice, culture, and growth.
- Wellbeing is the lifestyle: From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP.
- Premium Wellhub Membership: Unlimited entry to 1000's of gym, yoga, & fitness studios.
- Exclusive Healf Perks: 50% off all Healf products plus discounted Healf Zone blood testing.
- Nest Pension: Secure your future with our pension contributions.
- Wellbeing-Focused Workspace: Incredible Hammersmith office with great natural lighting.
- Team Connection: Annual company-wide retreat to recharge and bond.
Growth Analyst employer: Healf
Contact Detail:
Healf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Growth Analyst
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their mission and values, especially how they relate to wellbeing. This will help you show that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're passionate about growth and customer experience. Highlight your analytical skills and how they can contribute to Healf's mission of optimising wellbeing.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Healf movement.
We think you need these skills to ace Growth Analyst
Some tips for your application 🫡
Show Your Passion for Wellbeing: When you're writing your application, let your enthusiasm for wellbeing shine through! We want to see how your personal journey aligns with our mission at Healf. Share what wellbeing means to you and how it drives your work.
Tailor Your Experience: Make sure to highlight your relevant experience in CRM, data analysis, or any growth-related roles. We love seeing how your skills can contribute to our goals, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is organised and easy to read. This will help us understand your thought process and attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen to be part of our movement!
How to prepare for a job interview at Healf
✨Know Your Numbers
As a Growth Analyst, you'll need to demonstrate your analytical skills. Brush up on key metrics related to customer behaviour, retention rates, and conversion statistics. Be ready to discuss how you've used data to drive decisions in past roles.
✨Show Your Curiosity
Healf values relentless curiosity. Prepare questions that show your interest in their products and the wellbeing industry. Ask about their CRM strategies or how they measure success in customer journeys—this will highlight your genuine interest in growth and retention.
✨Emphasise Cross-Functional Collaboration
This role requires working with various teams. Share examples of how you've successfully collaborated across departments in previous jobs. Highlight any experiences where you improved processes or outcomes by working closely with others.
✨Align with The Healf Standard
Familiarise yourself with Healf's core principles. During the interview, relate your personal work ethic and experiences to these values. Show them that you not only understand their culture but also embody it in your professional life.
