Operations Manager

Healeys Cornish Cyder Farm is a family-run, admission-based visitor attraction and home to the thriving production house of the famousRattler Cyder!Since the company was founded in 1980, Healeys has grown incredibly, with listings across big supermarket chains such as Sainsbury’s, Tesco, Asda and Morrisons, in addition to our regional and national wholesale partners. With a multi-faceted production facility specialising in a range of products from ciders, wines, preserves and spirits, our business is thriving and has a very exciting future ahead.

A fantastic opportunity is available to join our busy Production team, to become a permanent part of an iconic Cornish business, and to make your mark in this exciting role asOperations Manager.

Operations Manager will report to the Production Director and meet sales requirements. Plan requirements in raw materials & consumables to site, ensuring zero stock outs and within cost. Procedural compliance together with a non-compromise approach to quality is required.

Hours: 40 hours per week

Salary: £60,000 per year

The key deliveries for this role are:

Overview

• Responsible for delivering KPIs including safety, quality, service levels and operational costs.
• Lead the Production & Supply Chain teams
• Gather and analyse operational data to resolve trouble spots and identify opportunities for improvement.
• Foster and develop a CI culture and ethos within the Operations leadership team.
• Work closely with the Process & Quality departments to consistently deliver products that will exceed our customers’ expectations and will delight our consumers.
• Responsible for managing and reviewing the control of inventories, from raw materials to finished products on our range of award-winning products and merchandise. You will be responsible for making sure orders are delivered in spec, on time, and at minimum cost, meeting the targets for your department.
• To achieve your objectives, your staff management skills are critical as the achievement of your objectives is absolutely dependent upon the contribution and performance of your staff.
• The key objective of the position is to gain a full understanding of the working of the production department and build strong working relationships with the operations team.

Duties & Responsibilities

• Take a leading role in maintaining Health & Safety compliance across all operations.
• Production Planning – manage and oversee the team scheduling and ensuring adequate resource levels across the year.
• Managing HCCF delivery team to achieve KPI’s
• Lead and develop a continuous improvement culture within the operations team focussed on achieving World Class manufacturing.
• Ensuring robust stock control and management – ensure appropriate stock of both raw material and finished stock are available as and when required.
• Train, develop and review reporting staff to ensure that procedural, quality, safety and environmental requirements are met, and improve individual and team performance levels
• Create a skills gap analysis and establish a training plan to fill the gaps
• Introduce ‘continuous improvement’ activities to improve individual and team performance KPI’s, reduce costs, improve quality and improve profits.
• Liaise closely with all members of the management team to ensure that both the internal and external customer requirements are satisfied
• Ensure all operations are run according to current environmental and other legislation
• Represent the Company at ad hoc functions and other industry events
• To be available for any business emergencies
• Any other activity/tasks as and when requested by the Directors.

Work Experience

• Seasonal demand/control experience in a process manufacturing environment.
• Management responsibility.
• Cross functional team activity.
• Staff Training and team motivation.
• Management of performance standards.
• HACCP/Quality System experience.
• Organoleptic skills/experience.

Qualifications

• Food/Drink/Management Qualification
• Health & Safety

Skills

• Health & Safety at work experience and knowledge.
• Report writing and presentation skills.

Personal Qualities

• Able to prioritise, manage deadlines, make decisions and negotiate
• Flexible approach
• Self-confident, self-reliant and decisive
• Able to lead and motivate staff
• Have good communication skills
• Be comfortable working under pressure
• Be good with figures and information technology
• Demonstrating a “hands-on” and “can-do” approach and leadership

Benefits

Joining the #RattlerCru is not just about us - We offer you the opportunity to develop and grow with the business with well-experienced mentors at hand to support you along the way, as well as offering:

• Subsidised healthcare with Bupa
• 50% discount on all Rattler products
• Free festival tickets
• Full Healeys uniform, workwear and PPE provided
• Chill out after your shift with a £1 pint!
• Monthly breakfast club

We can’t wait to hear from you!

Due to a high volume of applications received, we are unable to contact each applicant individually regarding the status of their application

Healeys is special, we are a family-run business with strong family values and a passion for making the best products and delivering an exceptional brand experience, we take pride in our customers who visit the farm and who taste our products. We nurture our in-house talent and seek to develop our employees to maximise their potential and have a fulfilling and varied working life at Healeys.