At a Glance
- Tasks: Lead shop operations, manage stock, and ensure top-notch customer service.
- Company: Join a community-focused charity retail team making a difference.
- Benefits: Competitive pay, pension contributions, generous leave, and lifestyle discounts.
- Other info: Flexible hours and full training provided for all new team members.
- Why this job: Be part of a mission-driven team while developing your retail skills.
- Qualifications: Team player with strong communication skills; retail experience is a plus.
The predicted salary is between 27400 - 27400 € per year.
Salary: £13.17 per hour
Hours: 10 hours per week
Location: 78a School Road, Sale, M33 7XB
Key Responsibilities
- Lead operations, overseeing sales, vinted sales, stock management, customer service, and volunteer coordination.
- Ensure excellent customer experience and maintain high standards of shop presentation.
- Support and motivate volunteers to achieve shop goals.
- Assist with stock rotation, pricing, and merchandising.
What We’re Looking For
- A proactive and reliable team player with a passion for retail and community engagement.
- Charity retail experience is desirable but not essential – full training will be provided.
- Strong communication and organisational skills.
- Flexibility to cover additional hours during holidays.
- Confident in using digital systems (Microsoft 365).
Benefits
- Competitive salaries
- Pension – automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions.
- Occupational Sick Pay Scheme – increasing with length of service.
- Death in Service Benefit.
- Fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- 25 pro rota days leave incrementally increasing to 30 pro rota days based on service plus Bank Holidays.
- Range of shopping and lifestyle benefits and discounts through IMHR Plus Privilege membership.
Deputy Manager in Manchester employer: Headway
As a Deputy Manager at our Sale location, you will be part of a vibrant team dedicated to making a positive impact in the community through charity retail. We offer competitive salaries, generous leave entitlements, and a supportive work culture that prioritises employee well-being and growth, including comprehensive training and development opportunities. Join us to not only enhance your career but also to contribute to meaningful causes while enjoying a range of lifestyle benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Manchester
✨Tip Number 1
Get to know the company! Research their values and mission, especially around community engagement. This will help you connect your passion for retail with what they stand for during interviews.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing common interview questions with a friend or family member. It’ll boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed tasks or led teams in the past. This will demonstrate your ability to oversee operations and motivate volunteers effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our community-focused mission.
We think you need these skills to ace Deputy Manager in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Deputy Manager role. We want to see your passion for retail and community engagement shine through!
Show Off Your Communication Skills:Since strong communication is key for this position, don’t hesitate to showcase examples of how you've effectively communicated in past roles. We love seeing how you connect with others!
Be Proactive and Reliable:We’re looking for a proactive team player, so make sure to mention any instances where you took initiative or went above and beyond in your previous jobs. Reliability is crucial for us!
Apply Through Our Website:To make things easier for both you and us, please apply directly through our website. It streamlines the process and ensures we get all the info we need to consider your application!
How to prepare for a job interview at Headway
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Deputy Manager. Familiarise yourself with operations, stock management, and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
As a Deputy Manager, you'll be leading a team and coordinating volunteers. Be ready to share examples of how you've successfully worked in a team or motivated others in previous roles. Highlighting your proactive nature will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing stock or dealing with customer complaints. Think of real-life examples from your past experiences that showcase your problem-solving skills and ability to maintain high standards.
✨Familiarise Yourself with Digital Tools
Since the role requires confidence in using digital systems like Microsoft 365, brush up on your skills before the interview. You might be asked about your experience with these tools, so being prepared will give you an edge.
