Digital Communications Officer

Salary: £25,000 per annum

Hours: 35 hours per week (permanent)

Location: Home (Remote) or Hybrid/Office Based (Nottingham)

Annual leave: 25 days per annum excluding bank holidays

Headway UK – the brain injury association, supports thousands of people every year. Every 90 seconds, someone is admitted to a UK hospital with a brain injury. Brain injury can happen to anyone, of any age, at any time. The Communications Team raises vital awareness so that everyone affected by brain injury has the support they need to live well.

This exciting role will allow you to use your excellent communication and technical skills to create high-quality, optimised content, taking a data-led approach to maximise reach and engagement. You will work with colleagues across the organisation to promote our mission of improving life after brain injury.

What you will do:

• Use innovative techniques to grow the charity’s social media, email marketing and web presence, through the creation and optimisation of engaging content in a variety of formats.
• Continuously monitor emerging social media trends and platforms and assess their suitability to reach key audience members in the brain injury community.
• Use your expertise to schedule engaging content to promote Headway UK and raise awareness of brain injury.
• Monitor and reply to comments and messages on Headway UK’s social media networks, including its online discussion forum.
• Analyse social media engagement data to extract actionable insights and create detailed reports that inform strategy and improve engagement.
• Be a passionate advocate for social media and digital communications across the Headway network.
• Use your passion for communicating with people to raise awareness by developing and telling the stories of brain injury survivors and their loved ones.
• Use your digital communication skills to facilitate internal communications, organising CEO online briefings and quarterly staff bulletins.
• Manage the day-to-day stewardship of Headway UK’s ambassadors and influencers, building strong relationships, coordinating content opportunities, and ensuring consistent, values-led representation across digital channels.

About you:

We’re seeking a creative, enthusiastic and effective website and social media professional to join our communications team. Reporting to the Digital Communications Manager, you will be responsible for maintaining and developing the charity’s online presence. You might already have some experience of using website and social media platforms in a professional capacity in your current role, or you’ll be able to demonstrate extensive knowledge and innovative use of social media and CMS platforms.

Benefits:

• Financial Security
• Competitive Salaries
• Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
• Occupational Sick Pay Scheme – Increasing with length of service.
• Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
• Flexible Working - Remote working – For the majority of our roles we can facilitate hybrid working.
• Wellbeing - You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
• Holidays and leave - You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
• Access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us:

Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve.

Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery. Embark on a fulfilling career with Headway UK, join our compassionate team and contribute to our mission of rebuilding lives after brain injury.

Safeguarding:

At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.

Equality diversity & inclusion:

We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us, diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds.

Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives. We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!

How to apply:

Use the following links to apply online: Job application form Equal opportunities monitoring form Closing date: Monday 22 June 2026