Approved Provider Associate Manager (Maternity Cover)

Headway UK developed the Approved Provider Scheme in 2011, which is a voluntary standards-based accreditation for rehabilitation and residential units for people with a brain injury. We are looking for a new part-time team member.

Location: East or Midlands based, either home based or in Headway UK’s office in Nottingham.

Salary: £35,000 FTE (pro rata for 21 hours per week) (days are flexible, but the working pattern would ideally include either Tuesday or Friday for service coverage).

Term: This contract is fixed term from June 2026 until June 2027 as it is maternity cover.

Brief overview: Are you a professional with experience supporting brain injury survivors? Are you passionate about improving standards of care for brain injury survivors? Would you be good at conducting assessments and supporting residential care units to improve the care that they provide?

By participating in the scheme, Approved Provider units affirm their dedication to excellent care, operational efficiency, and continuous improvement. The accreditation of units is then published for families, individuals, and professionals to help inform their choices when identifying suitable provision for brain injury survivors. Our accreditation process is designed to be collaborative and supportive, guiding units through every step towards achieving and maintaining exemplary service standards.

What you will do:

• Conduct Approved Provider assessments, which includes going into brain injury residential units and assessing the services they provide and making recommendations to improve practice against the framework.
• Writing and reviewing reports for Approved Provider units, following assessments, that clearly highlight strengths and areas for development.
• Contributing to the development and growth of Headway UK’s Approved Provider scheme, by continuing to drive forward standards and onboarding new units.
• Working with freelance Lead Assessors and Service User Perspective Assessors (who are brain injury survivors or family members) who are based around the UK, to organise assessments and ensure the schemes standards are upheld.

About you: We’re open-minded and welcome all applicants who believe they can succeed. Though ideally, you will have:

• Prior experience of working in the field of acquired brain injury.
• Relevant professional qualification (e.g. occupational therapy, speech and language therapy, clinical psychology, physiotherapy, nursing, social work).
• Ability to write and moderate written reports of high quality and clarity, to provide accurate and accessible feedback.
• Very good IT skills, including being proficient in the Microsoft Office suite (e.g., Outlook, Word, Excel, and Teams).
• Ability to gain the trust, confidence, and respect at all levels within external organisations and staff groups.
• Be an excellent communicator, with new and existing Approved Provider units.

Benefits: As a staff member at Headway UK you’ll have access to the following range of benefits:

• Financial Security: Competitive Salaries, Pension - You’ll be automatically enrolled into the Pensions People with Headway contributing between 5 – 8%, Occupational Sick Pay Scheme – Increasing with length of service, Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for.
• Flexible Working: Remote working – For the majority of our roles we can facilitate fully remote or hybrid working. We understand that a healthy work-life balance is essential for our team to thrive.
• Wellbeing: You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services, Eye Test Vouchers, Mental Health First Aiders.
• Holidays and leave: You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays, Birthday leave.
• Shopping and lifestyle benefits: You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.

About us: Headway UK plays a pivotal role in supporting individuals and families affected by brain injuries. Our comprehensive services encompass rehabilitation, counselling, and practical assistance to help survivors regain independence and improve their quality of life. Headway UK is at the forefront of raising awareness about the challenges faced by those with brain injuries and advocates for their rights, ensuring they receive the care and understanding they deserve.

Through a combination of educational initiatives, community outreach, and personalised support, Headway UK strives to rebuild lives, offering a lifeline to those navigating the complexities of brain injury recovery. Embark on a fulfilling career with Headway UK and join our compassionate team and contribute to our mission of rebuilding lives after brain injury. Make a meaningful impact with Headway UK, where every role plays a crucial part in empowering those on the path to recovery.

Safeguarding: At Headway UK we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a criminal background check and two satisfactory references.

Equality, Diversity & Inclusion: We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us, diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds.

Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives. We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee. Please don’t hesitate to contact us if you need support with the application or you would like a chat about what it’s like to work with us.

Thank you for your interest in Headway UK and we look forward to getting to know you!