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- Tasks: Lead and develop a credit control team, ensuring smooth daily operations.
- Company: Join a growing company looking to enhance its credit control function.
- Benefits: Enjoy the freedom to make decisions and implement changes with support.
- Why this job: Be part of a team that values calm leadership and consistent results.
- Qualifications: Proven experience in credit control leadership and clear communication skills required.
- Other info: Opportunity to transform a reactive function into a proactive one.
The predicted salary is between 36000 - 60000 £ per year.
We'll be upfront: this isn't a perfectly polished credit control function. There's a solid foundation, but the team needs structure, leadership, and someone who knows how to steady the ship. We're not looking for sweeping change or bold reinvention - just someone experienced, calm under pressure, and capable of building consistency where it's currently lacking.
You'll take ownership of the credit control operation, provide direction to the team, and ensure the day-to-day function runs smoothly and professionally. You'll have the freedom to make smart decisions - and the support to implement them.
What you'll be doing:
- Leading and developing a team that needs structure, clarity, and accountability
- Taking full responsibility for ledger performance and aged debt reduction
- Creating simple, effective processes and making sure they're followed
- Resolving disputes and escalations with confidence and professionalism
- Producing accurate, useful reporting for senior management
- Helping turn a reactive function into a proactive one - without overcomplicating it
What we're looking for:
- A proven credit control leader who can bring calm, focus, and results
- Someone who leads by example and knows how to get the best from people
- Clear communicator - both with the team and senior stakeholders
- Someone who knows what 'good' looks like and can guide the team toward it
- Comfortable working in an environment that still needs a bit of tidying up
Credit Control Manager employer: Headstar
Contact Detail:
Headstar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Control Manager
✨Tip Number 1
Familiarise yourself with the current credit control processes and identify areas for improvement. This will not only show your proactive approach but also demonstrate your understanding of the challenges the team faces.
✨Tip Number 2
Prepare to discuss your leadership style and how you can bring calm and focus to a team that needs structure. Think of specific examples from your past experiences where you've successfully led a team through similar challenges.
✨Tip Number 3
Be ready to showcase your communication skills. Practice articulating how you would engage with both your team and senior stakeholders, as clear communication is key in this role.
✨Tip Number 4
Research common credit control metrics and reporting methods. Being knowledgeable about what 'good' looks like in credit control will help you align your vision with the company's goals and demonstrate your expertise.
We think you need these skills to ace Credit Control Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in credit control and leadership. Use specific examples that demonstrate your ability to manage teams, improve processes, and achieve results.
Craft a Compelling Cover Letter: In your cover letter, address the key responsibilities mentioned in the job description. Explain how your calm approach and proven track record can help bring structure and consistency to their credit control function.
Showcase Relevant Achievements: Include quantifiable achievements in your application. For instance, mention any past successes in reducing aged debt or improving ledger performance, as this will resonate with what they are looking for.
Prepare for Potential Questions: Think about how you would handle common challenges in credit control. Be ready to discuss your strategies for resolving disputes and leading a team effectively during the interview process.
How to prepare for a job interview at Headstar
✨Show Your Leadership Skills
As a Credit Control Manager, you'll need to demonstrate your ability to lead and develop a team. Be prepared to share examples of how you've successfully managed teams in the past, focusing on how you provided structure and clarity.
✨Emphasise Problem-Solving Abilities
The role requires resolving disputes and escalations confidently. Think of specific instances where you've turned a challenging situation into a positive outcome, and be ready to discuss your approach during the interview.
✨Communicate Clearly
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex credit control processes or reporting. This will show that you can engage with both your team and senior stakeholders.
✨Demonstrate Proactivity
The company is looking for someone who can turn a reactive function into a proactive one. Prepare to discuss strategies you've implemented in previous roles that have led to improved efficiency and consistency in credit control operations.
