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- Tasks: Manage relationships with high-value clients and deliver strategic solutions.
- Company: Leading mental health tech company with a values-driven culture.
- Benefits: Competitive pay, remote work, and opportunities for occasional travel.
- Why this job: Make a real difference in mental health while thriving in a fast-paced environment.
- Qualifications: Significant client-facing experience and strong reporting skills.
- Other info: 9-month fixed-term contract with great career development potential.
The predicted salary is between 36000 - 60000 £ per year.
A leading mental health technology company is seeking a Strategic Client Success Manager for a 9-month fixed-term contract in London. This role involves owning relationships with high-value clients, driving retention, and delivering strategic solutions.
The ideal candidate will have:
- Significant client-facing experience
- The ability to create impactful metric-based reports
- Thrive in a fast-paced environment
This position allows for remote work, with occasional travel for client meetings. Competitive pay and a values-driven culture are included.
Strategic Client Success Lead - 9-Month Fixed-Term (Remote) employer: Headspace
Contact Detail:
Headspace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Client Success Lead - 9-Month Fixed-Term (Remote)
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health tech space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around client success and retention strategies. We want to see you shine by showing how your experience aligns with their mission.
✨Tip Number 3
Showcase your metrics! When discussing your past roles, highlight specific achievements with data. This will demonstrate your ability to create impactful reports and drive results, which is key for a Strategic Client Success Lead.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Strategic Client Success Lead - 9-Month Fixed-Term (Remote)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Strategic Client Success Lead role. Highlight your client-facing experience and any relevant metrics you've worked with to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about mental health technology and how you can drive retention for our high-value clients. Keep it engaging and personal!
Showcase Your Achievements: When filling out your application, don’t just list your responsibilities. We want to see your achievements! Use numbers and specific examples to demonstrate how you’ve made an impact in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Headspace
✨Know Your Clients
Before the interview, research the company's key clients and their needs. Understanding their pain points and how the company addresses them will show that you’re proactive and ready to build strong relationships.
✨Showcase Your Metrics Skills
Prepare examples of how you've used data to drive client success in previous roles. Be ready to discuss specific metrics you've tracked and how they influenced your strategies. This will demonstrate your ability to create impactful reports.
✨Emphasise Adaptability
Since this role thrives in a fast-paced environment, be prepared to share experiences where you successfully adapted to change or overcame challenges. Highlighting your flexibility will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client success and retention strategies. This not only shows your interest but also gives you insight into how you can contribute effectively in the role.
