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- Tasks: Manage relationships with high-value clients and deliver strategic solutions.
- Company: Leading mental health tech company with a values-driven culture.
- Benefits: Competitive pay, remote work, and opportunities for occasional travel.
- Why this job: Make a real impact in mental health while working flexibly.
- Qualifications: Significant client-facing experience and strong reporting skills.
- Other info: Fast-paced environment with a focus on client retention.
The predicted salary is between 36000 - 60000 £ per year.
A leading mental health technology company is seeking a Strategic Client Success Manager for a 9-month fixed-term contract in London. This role involves owning relationships with high-value clients, driving retention, and delivering strategic solutions.
The ideal candidate will have significant client-facing experience, the ability to create impactful metric-based reports, and thrive in a fast-paced environment. This position allows for remote work, with occasional travel for client meetings. Competitive pay and a values-driven culture are included.
Strategic Client Success Lead - 9-Month Fixed-Term (Remote) in London employer: Headspace
Contact Detail:
Headspace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Client Success Lead - 9-Month Fixed-Term (Remote) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health tech space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around client success and retention. We want to see you shine by demonstrating how your experience aligns with their mission.
✨Tip Number 3
Show off your metrics! Be ready to discuss how you've used data to drive client success in previous roles. We love seeing candidates who can back up their claims with solid numbers and impactful results.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to make a difference in the mental health tech industry.
We think you need these skills to ace Strategic Client Success Lead - 9-Month Fixed-Term (Remote) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Strategic Client Success Lead. Highlight your client-facing experience and any relevant metrics you've worked with. We want to see how you can drive retention and deliver strategic solutions!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built relationships with high-value clients and how you thrive in fast-paced environments.
Showcase Your Metrics Skills: Since this role involves creating impactful metric-based reports, make sure to mention any experience you have with data analysis or reporting. We love numbers, so don’t shy away from showcasing your analytical skills!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, we can't wait to hear from you!
How to prepare for a job interview at Headspace
✨Know Your Clients
Before the interview, research the company's key clients and their needs. Understanding their pain points and how the company addresses them will show your potential employer that you’re proactive and ready to build strong relationships.
✨Showcase Your Metrics Skills
Prepare examples of how you've used data to drive client success in previous roles. Be ready to discuss specific metrics you've tracked and how they influenced your strategies. This will demonstrate your ability to create impactful reports and make data-driven decisions.
✨Emphasise Adaptability
Since this role thrives in a fast-paced environment, be prepared to share experiences where you successfully adapted to change or overcame challenges. Highlighting your flexibility will reassure the interviewer that you can handle the dynamic nature of the job.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client success and retention strategies. This not only shows your interest in the role but also gives you a chance to assess if the company’s values align with yours.
