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For Companies At a Glance
- Tasks: Shape and deliver a global CRM and loyalty strategy to enhance customer experience.
- Company: Join a growing B2C business based in Henley-on-Thames.
- Benefits: Enjoy hybrid working options and competitive salary of £50K.
- Why this job: Be part of a dynamic team that values customer retention and long-term growth.
- Qualifications: Experience in CRM strategy and a passion for improving customer engagement is essential.
- Other info: This role offers the chance to work cross-functionally across marketing and other departments.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for an experienced and strategic Global CRM Specialist to join the team of a growing Henley based B2C business. You will be responsible for shaping and delivering a global CRM and loyalty strategy that enhances the customer experience, improves retention, and drives long-term value.
Working cross-functionally across marketing, ...
Contact Detail:
Headliners Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CRM Specialist
✨Tip Number 1
Familiarise yourself with the latest CRM tools and technologies. Being well-versed in platforms like Salesforce or HubSpot can give you an edge, as you'll be able to demonstrate your technical skills during discussions.
✨Tip Number 2
Understand the specific needs of the B2C sector. Research how successful companies implement CRM strategies to enhance customer loyalty and retention, and be ready to share your insights in interviews.
✨Tip Number 3
Network with professionals in the CRM field. Attend industry events or webinars to connect with others who work in similar roles, as they might provide valuable insights or even referrals for the position.
✨Tip Number 4
Prepare to discuss your previous experiences with CRM strategies. Be ready to share specific examples of how you've improved customer engagement or retention in past roles, as this will showcase your expertise.
We think you need these skills to ace Global CRM Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Global CRM Specialist. Highlight key skills such as strategic thinking, customer experience enhancement, and cross-functional collaboration.
Tailor Your CV: Customise your CV to reflect relevant experience in CRM and loyalty strategies. Use specific examples that demonstrate your ability to improve customer retention and drive long-term value.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for CRM and your strategic approach. Mention how your previous experiences align with the company's goals and how you can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Headliners Recruitment
✨Understand the Company and Its Values
Before your interview, take some time to research the company’s mission, values, and recent developments. This will help you align your answers with what they stand for and demonstrate your genuine interest in the role.
✨Showcase Your CRM Expertise
Be prepared to discuss your previous experience with CRM systems and strategies. Highlight specific examples of how you've successfully improved customer retention and engagement in past roles, as this is crucial for the Global CRM Specialist position.
✨Prepare for Cross-Functional Collaboration Questions
Since the role involves working cross-functionally, think of examples where you've collaborated with other teams. Be ready to explain how you navigated challenges and contributed to a successful outcome, showcasing your teamwork skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future CRM initiatives or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
