Personal Assistant

Personal Assistant to the Family Directors & Managing Director

Be the right hand to the leadership of The Headland Hotel, Cottages & Spa!

The Headland isn’t just an iconic Cornish hotel, it’s a living, breathing piece of five-star history, much loved by our team, our guests and our owners. Perched above the wild Atlantic and famous for our award-winning hospitality, we’re now looking for an exceptional and dynamic Personal Assistant to work side-by-side with our Family Directors and Managing Director.

This is not your average PA job. This is your chance to be at the beating heart of our hotel, where every day brings something new. Our ideal candidate will be supporting with everything from taking meeting notes, booking travel to organising team events and stepping in wherever you are needed. It’s fast-paced, varied and no two days are the same. This position is offered on a permanent contract, working 40 hours over 5 days.

What you’ll be doing:

• Making our communications stand out – creating reports, presentations, and documents that shine (and catching typos before anyone else can).
• Being our voice – handling calls, emails, and messages with warmth, tact, and professionalism.
• Mastering the diaries– juggling calendars, meetings, and appointments with precision and flair.
• Keeping projects moving – lending your skills to events, initiatives, and one-off surprises that make The Headland special.
• Planning our travel – arranging logistics and travel plans from conference trips to annual hot air balloon festivals.

About you:

• You are an experienced Personal Assistant who thrives in a busy, people-focused environment (bonus points for hospitality know-how).
• You are extremely organised, with a sharp eye for detail.
• You communicate clearly, confidently, and with genuine warmth.
• You are tech-savvy with Microsoft Office and quick to pick up new tools.
• You are a proactive problem-solver the sort who spots what needs doing before anyone else realises.
• You understand the delicate mix of professionalism, discretion, and approachability that makes a great Personal Assistant.

What’s in it for you:

• A competitive salary and benefits package
• Team perks that make working here even sweeter
• Complimentary stay after one years service
• 50% off hotel stays
• 40% off spa products
• 25% off spa treatments
• Complimentary meal in each of our restaurants, once a year
• Gym access & weekly swim session
• Special rate for Pride of Britain Hotels
• Discounted surf lessons
• On site parking

As well as regular awards and recognition:

• Bi-Monthly recognition awards
• Annual festive awards event
• Long service awards dinner

If you’re ready to roll up your sleeves, embrace the variety, and help keep the wheels turning at Cornwall’s most iconic hotel, we’d love to hear from you.