At a Glance
- Tasks: Lead and manage warehouse and transport teams for smooth operations.
- Company: Join Headlam, Europe's largest floor covering distributor with a welcoming culture.
- Benefits: Enjoy a competitive salary, car allowance, and 33 days holiday.
- Other info: No weekends or bank holidays, plus a bonus eligibility.
- Why this job: Make a real impact in a hands-on leadership role with growth opportunities.
- Qualifications: 7+ years in operations management with a focus on logistics.
The predicted salary is between 50000 - 60000 £ per year.
Headlam, Europe’s largest floor covering distributor, has an exciting opportunity for an Operations Manager to join an inclusive and welcoming team. This full-time role comes with a competitive salary and excellent benefits package.
The Operations Manager is responsible for the end-to-end management of both the Warehouse and Transport teams. This is a hands-on leadership role, focusing on the execution of daily operations, ensuring a fast, efficient, and disruption-free service while maintaining high-quality customer interactions. The role must ensure fast, efficient and customer-centric operations while maintaining a safe and engaging work environment for colleagues.
Key Responsibilities:- Handle on-the-ground problem-solving to minimise operational disruptions.
- Lead, coach, and develop managers, warehouse operatives, transport staff, and supervisors to provide consistently excellent service to customers, minimise errors and handle delivery issues proactively.
- Ensure team engagement and motivation, fostering a high-performance culture. Ensure that colleagues can engage in company initiatives such as the engagement survey, development, roadshows and employee forum.
- Champion a safety-first culture, ensuring compliance with health & safety and environmental regulations, legislation and policy.
- Conduct performance reviews, manage attendance, manage disciplinary issues, and oversee training programs.
- Monitor KPIs such as stock movement accuracy, delivery timelines, cost targets, and customer satisfaction for site.
You will have:
- Minimum 7 years in warehouse and transport operations management.
- Proven success in achieving operational KPIs and managing large teams in a logistics environment.
- Transport Manager CPC (desirable, but not essential).
- £6,000 Car Allowance.
- No Weekends or Bank Holidays.
- Colleague discount.
- Christmas shutdown.
- Free Parking.
- Pension scheme (match +1% up to 8%).
- 33 days holiday (including bank holidays).
- Life assurance 2x Annual Salary.
- Access to EAP - offering free and confidential advice and support.
- 1 paid volunteering day a year.
- Bonus eligibility.
Operations Manager employer: Headlam Group plc
Headlam is an exceptional employer, offering a dynamic and inclusive work environment for its Operations Manager role. With a strong focus on employee development, competitive benefits including a generous holiday allowance and a car allowance, and a commitment to safety and well-being, Headlam fosters a culture of engagement and high performance. Located in a thriving sector, this position provides the opportunity to lead and inspire teams while ensuring top-notch service delivery in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as a candidate who truly fits into their team.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves on-the-ground problem-solving, think of examples from your past experiences where you tackled challenges effectively. Be ready to share these during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in warehouse and transport operations management, and don’t forget to showcase any achievements related to KPIs and team leadership.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Headlam. Mention your hands-on leadership style and how you’ve successfully managed teams in the past to ensure customer satisfaction.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've handled on-the-ground problem-solving in previous roles. We want to see how you minimise operational disruptions and keep things running smoothly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Headlam.
How to prepare for a job interview at Headlam Group plc
✨Know Your Operations Inside Out
Make sure you’re well-versed in the specifics of warehouse and transport operations. Brush up on key performance indicators (KPIs) relevant to the role, like stock movement accuracy and delivery timelines. This will show that you understand the core responsibilities and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and developed teams in the past. Think about times when you’ve motivated staff or handled performance reviews. Being able to demonstrate your hands-on leadership style will resonate well with the interviewers.
✨Emphasise Safety and Compliance
Since the role champions a safety-first culture, be ready to discuss your experience with health and safety regulations. Share specific instances where you ensured compliance and fostered a safe working environment. This will highlight your commitment to maintaining high standards.
✨Engage with Company Culture
Research Headlam’s company culture and values. Be prepared to discuss how you can contribute to team engagement initiatives and create a positive work environment. Showing that you align with their inclusive and welcoming ethos will set you apart from other candidates.
