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For Companies At a Glance
- Tasks: Support customers with inquiries and technical issues while providing solutions.
- Company: Join a leading tech company in Athens, Greece, known for innovation and customer care.
- Benefits: Enjoy relocation support, competitive salary, and extra bonuses throughout the year.
- Why this job: Experience a vibrant work culture while helping customers and growing your tech skills.
- Qualifications: Fluent Irish Gaelic and excellent communication skills are a must; sales experience is a plus.
- Other info: Relocation assistance includes flight tickets, accommodation, and help finding a home.
The predicted salary is between 24000 - 36000 £ per year.
Irish Gaelic Customer Support & German Technical Support Opportunities in Athens, Greece
Positions Available:
- Irish Gaelic Customer Support
- Irish Gaelic Technical Support
Location:
Athens, Greece
About the Role:
Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world’s tech leaders! This is a great opportunity to experience working in the world of computer software, consumer electronics, personal computers, and online platforms. Join the Customer Service & Support Team to support customers.
What you will do:
Depending on the team that successful candidates will join, responsibilities vary:
- Identify customers’ needs and deliver appropriate solutions, including sales.
- Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
- Assist customers to place an order and related issues.
- Answer customers’ inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
- Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
What you will bring:
- Fluent Irish Gaelic.
- Excellent communication skills.
- Sales experience with consumer products and services will be an asset.
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills.
- An empathetic soul with the communication skills that match.
- A positive and adventurous attitude.
- A sponge that is willing to soak up all the knowledge and experience we offer.
On offer:
- Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, and support with the house searching process – all at no cost to you).
- Competitive monthly salary + 2 extra salaries per year
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Irish Gaelic Customer Service & Technical Support Greece Athens employer: Headhunt International
Contact Detail:
Headhunt International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Irish Gaelic Customer Service & Technical Support Greece Athens
✨Tip Number 1
Make sure to highlight your fluency in Irish Gaelic during any conversations or interviews. This is a key requirement for the role, and showcasing your language skills can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with common technical issues related to consumer electronics and software. Being able to discuss these topics confidently will demonstrate your technical research skills and your ability to troubleshoot effectively.
✨Tip Number 3
Prepare to share examples of how you've turned unhappy customers into satisfied ones in previous roles. This will showcase your empathetic nature and excellent communication skills, which are crucial for this position.
✨Tip Number 4
Research the company and its products thoroughly. Understanding their offerings will not only help you answer customer inquiries but also show your enthusiasm for the role and the company during your discussions.
We think you need these skills to ace Irish Gaelic Customer Service & Technical Support Greece Athens
Some tips for your application 🫡
Highlight Language Skills: Make sure to emphasize your fluency in Irish Gaelic. This is a key requirement for the role, so showcase any relevant experiences where you used the language effectively.
Showcase Customer Service Experience: Detail your previous customer service roles, especially those involving technical support or sales. Use specific examples to demonstrate how you identified customer needs and provided solutions.
Demonstrate Technical Proficiency: Include any technical skills or experiences that relate to troubleshooting and resolving customer issues. Mention your familiarity with consumer electronics and online platforms, as this will be beneficial.
Express Enthusiasm and Adaptability: Convey your positive attitude and willingness to learn. Companies value candidates who are eager to soak up knowledge and adapt to new environments, especially in a dynamic field like technology.
How to prepare for a job interview at Headhunt International
✨Showcase Your Language Skills
Since fluency in Irish Gaelic is a must, be prepared to demonstrate your language proficiency during the interview. Practice speaking clearly and confidently, and consider discussing your experiences using the language in customer service settings.
✨Highlight Your Technical Knowledge
Familiarize yourself with common technical issues related to consumer electronics and software. Be ready to discuss how you would troubleshoot these problems and provide solutions, as this will show your potential employer that you can handle the technical support aspect of the role.
✨Emphasize Empathy and Communication Skills
The role requires excellent communication skills and an empathetic approach. Prepare examples from your past experiences where you successfully resolved customer issues by understanding their needs and providing tailored solutions.
✨Demonstrate a Positive Attitude
A positive and adventurous attitude is key for this position. During the interview, express your enthusiasm for the role and your willingness to learn and adapt. Share any relevant experiences that showcase your ability to maintain a positive outlook in challenging situations.
