Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers with purchases and resolve product issues in a dynamic environment.
- Company: Join one of Europe's largest customer service providers in beautiful Athens, Greece.
- Benefits: Enjoy competitive salary, relocation package, discounts, and a casual dress code!
- Why this job: Be part of a multicultural team with great career development and a fun work culture.
- Qualifications: Fluent Czech and English speakers with customer service experience are welcome!
- Other info: Immediate interviews available; reach out to Dagmar for more info!
The predicted salary is between 24000 - 42000 £ per year.
Technical Support & Customer Service Jobs for Czech Speakers – Greece, Athens
Are you a Fluent Czech speaker?
One of Europe’s largest customer service providers is expanding and hiring Customer Service Agents & Technical Support Representatives in Athens & Piraeus, Greece.
An excellent opportunity for Fluent Czech speakers.
The Role:
Customer Service Agents interact with customers at all stages of the business lifecycle, helping them make purchases and resolving any product and service issues.
Customer Service Agents spend time performing the following duties:
- Greeting customers and answering any questions they have about the business, its practices, and its products and services.
- Recommending products and services and processing them for customers.
- Resolving any problems customers have with their products and services, including issuing refunds or exchanges and arranging repairs.
Required:
- Experience in customer care call center (inbound calls, emails, and chats).
- Ability to resolve customer concerns and create a seamless customer experience.
- Soft Skills: advanced Active Listening and Engagement, confident, adaptable, and empathetic, with a pleasant and positive attitude.
Language:
Czech Native or fluent, English fluent.
Skills:
General knowledge in PC usage, email, internet searching, Windows.
The Role:
Customer Service Agents will be answering inbound volumes (phone and email) for high-range customers. They will need to handle queries for bookings, complaints, information requests regarding itinerary, prices, and flight rules. The service is both pre-sales and after-sales, requiring the ability to quickly find information on the website/internal knowledge base.
The Company Offers:
- Multicultural working environment.
- Competitive salary.
- Excellent relocation package (including flight ticket, taxi from the airport to the hotel, up to two weeks hotel accommodation).
- Production bonus.
- On-site canteen.
- Great benefits & discounts (Greek lessons, theaters & shows, etc.).
- Modern facilities and high technology devices and tools.
- Casual dress code!
- Career development opportunities.
- TP Family Program (summer camp for children, discounts, etc.).
- Extra overtime pay.
- In-house doctor and examination center.
- Welcome event.
- Employee Relations team to help new hires integrate into the Greek lifestyle and culture.
- 14 x Salaries.
For immediate interview, please email CV to: or call Dagmar on Mobile + Whatsapp: +39 339 544 5332.#J-18808-Ljbffr
Czech Technical Support & Customer Service Greece, Athens employer: Headhunt International
Contact Detail:
Headhunt International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Czech Technical Support & Customer Service Greece, Athens
✨Tip Number 1
Familiarize yourself with common customer service scenarios and solutions. This will help you respond confidently during the interview when discussing how you would handle specific customer issues.
✨Tip Number 2
Brush up on your Czech language skills, especially in a customer service context. Being able to demonstrate your fluency and ability to engage with customers in Czech will set you apart from other candidates.
✨Tip Number 3
Research the company’s products and services thoroughly. Understanding what they offer will allow you to provide better insights and recommendations during your interview.
✨Tip Number 4
Prepare examples of your past experiences in customer service. Highlight situations where you successfully resolved issues or improved customer satisfaction, as this will showcase your relevant skills.
We think you need these skills to ace Czech Technical Support & Customer Service Greece, Athens
Some tips for your application 🫡
Highlight Your Language Skills: Make sure to emphasize your fluency in Czech and English in your CV and cover letter. This is crucial for the role, so mention any relevant experiences where you used these languages.
Showcase Customer Service Experience: Detail your previous experience in customer care, especially in call centers. Provide specific examples of how you resolved customer issues and contributed to a positive customer experience.
Demonstrate Soft Skills: In your application, highlight your soft skills such as active listening, adaptability, and empathy. Use examples from past roles to illustrate how these skills helped you succeed in customer service.
Tailor Your Application: Customize your CV and cover letter to align with the job description. Mention the specific duties listed, like handling inquiries and resolving complaints, to show that you understand the role and are a good fit.
How to prepare for a job interview at Headhunt International
✨Showcase Your Language Skills
Since the role requires fluent Czech and English, be prepared to demonstrate your language proficiency during the interview. Practice common customer service scenarios in both languages to show your comfort level.
✨Highlight Relevant Experience
Discuss your previous experience in customer care, especially in call centers. Share specific examples of how you resolved customer issues and created a seamless experience, as this will resonate with the interviewers.
✨Emphasize Soft Skills
The company values soft skills like active listening, empathy, and adaptability. Prepare to give examples of how you've used these skills in past roles, particularly in challenging situations.
✨Familiarize Yourself with the Company
Research the company and its services before the interview. Understanding their business model and customer base will help you answer questions more effectively and show your genuine interest in the position.
