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- Tasks: Manage WordPress updates, troubleshoot issues, and optimise website performance.
- Company: Join a dynamic team in a fully remote role based in Leicester.
- Benefits: Flexible hours, work from anywhere, and collaborate with creative professionals.
- Other info: Ideal for part-time or full-time candidates, especially those available on weekends.
- Why this job: Perfect for tech-savvy individuals looking to enhance their WordPress skills.
- Qualifications: Strong WordPress knowledge and proficiency in HTML, CSS, and JavaScript required.
The predicted salary is between 25000 - 35000 £ per year.
Key responsibilities
- WordPress updates, backups and maintenance
- WordPress troubleshooting and bug fixing
- Triage new WordPress maintenance requests, ensuring projects are properly allocated, deadlines are met, and clients are happy with the outcome
- Track and enforce service-level agreements to ensure timely resolution of website projects and tickets
- Quantity control and testing to ensure deliverables meet a high technical and creative standard
- Complete audits on the sites we manage to ensure standards are being met
- Work within WordPress CMS to update content, import data, add imagery etc
- Assist in collating product data for Ecommerce websites, including technical data and imagery
- Optimising website performance and speed
- Assisting the team with various admin duties
Required skills and qualities
- Strong understanding of WordPress core, themes, and plugins (including WooCommerce)
- Proficient in HTML, CSS, SASS, JavaScript, jQuery and PHP
- Experience with Advanced Custom Fields Pro (ACF Pro) and custom post types
- Experience with front-end frameworks (e.g., Bootstrap)
- Knowledge of cross browser testing, responsive design principles and mobile-first development
- Familiarity with version control systems (e.g., Git)
- Knowledge with server management - DNS settings, hosting, c-panel
- Experience working with bespoke or third party APIs
- SEO best practices
Website Support Assistant in Leicester employer: HeadHR
Contact Detail:
HeadHR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Website Support Assistant in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the WordPress community, join relevant groups on social media, and attend virtual meetups. You never know who might have a lead on a job or can refer you to someone looking for a Website Support Assistant.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your WordPress projects, including any troubleshooting or optimisation work you've done. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how your skills align with their needs. We love seeing initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who are ready to dive into the world of WordPress support.
We think you need these skills to ace Website Support Assistant in Leicester
Some tips for your application 🫡
Show Off Your WordPress Skills: Make sure to highlight your experience with WordPress maintenance and development in your application. We want to see how you've tackled updates, troubleshooting, and any cool projects you've worked on!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your skills and experiences that relate to the role.
Tailor Your Application: Don’t just send a generic application! Tailor it to our job description by mentioning specific responsibilities like managing backups or optimising website performance. Show us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at HeadHR
✨Know Your WordPress Inside Out
Make sure you brush up on your WordPress knowledge before the interview. Be ready to discuss core functionalities, themes, and plugins, especially WooCommerce. They’ll likely ask about your experience with troubleshooting and maintenance, so have some examples ready to showcase your skills.
✨Showcase Your Technical Skills
Prepare to demonstrate your proficiency in HTML, CSS, SASS, JavaScript, jQuery, and PHP. You might be asked to solve a problem on the spot or explain how you would approach a specific task. Practising coding challenges or reviewing past projects can help you feel more confident.
✨Understand Their Workflow
Familiarise yourself with how the company manages projects and service-level agreements. Be prepared to discuss how you would triage maintenance requests and ensure deadlines are met. Showing that you understand their processes will make you stand out as a candidate who can hit the ground running.
✨Be Ready for Team Dynamics
Since you'll be working closely with designers, developers, and marketers, it’s important to convey your teamwork skills. Think of examples where you’ve collaborated effectively in the past, and be ready to discuss how you can contribute to a positive team environment, even in a remote setting.