At a Glance
- Tasks: Lead and manage European road freight operations while ensuring smooth delivery activities.
- Company: Dynamic logistics company based in Kent with a supportive team culture.
- Benefits: Competitive salary, clear progression opportunities, and a role with autonomy.
- Other info: Join a team where your contributions are valued and career growth is encouraged.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in road freight, strong communication skills, and a knack for problem-solving.
The predicted salary is between 40000 - 40000 £ per year.
Location: Kent
Salary: £40k + DOE
Hours: Full-time, Permanent
About the Role
We are looking for an experienced Senior Road Freight Operator to take ownership of our European road freight operations, lead a small team, and ensure the smooth running of import, export and domestic delivery activities. This is a hands-on, fast-paced role suited to someone who thrives in a freight-forwarding environment and enjoys both operational responsibility and team leadership.
Key Responsibilities
- Managing Road Freight Import & Export operations, plus Domestic Delivery Planning
- Handling Groupage, Full Load, Part Load and Dedicated movements
- Providing ad-hoc quotations across all service types
- Working with Freight of All Kinds (FAK) across key European trade lanes
- Liaising daily with overseas agents, hauliers, carriers and customs brokers
- Taking ownership of escalations from agents and internal departments
- Supervising a team of 5 operators including training, performance reviews, KPIs and SOP compliance
- Ensuring high service levels, operational accuracy and customer satisfaction
What We Are Looking For
- Several years experience in Road Freight / European Freight Forwarding
- Strong knowledge of groupage, part loads, full loads and dedicated vehicles
- Confident communicator with proven experience dealing with agents, hauliers and suppliers
- Solid understanding of European road networks, transit times and customs processes
- Experience supervising or mentoring staff (or ready to step into leadership)
- Ability to work under pressure, prioritise effectively and solve problems quickly
- Commercial awareness with the ability to support quoting and margin protection
What's in It for You
- Competitive salary + benefits
- Clear progression opportunities
- Supportive team environment
- A role with autonomy, responsibility and real impact
Locations
Senior Road Freight Operator in Kent, Maidstone employer: Headford Group
Join a dynamic logistics business that values its employees and fosters a collaborative work culture. With competitive salaries and opportunities for professional growth, you will play a crucial role in managing transport operations across the UK and Europe, all while being part of a supportive team that prioritises compliance and efficiency. This is an excellent opportunity for those seeking meaningful employment in a thriving sector.
