At a Glance
- Tasks: Be the friendly voice supporting contract workers from onboarding to their next opportunity.
- Company: Join a people-focused team at Guidant Global, part of Impellam/Headfirst Group.
- Benefits: Earn £25,000–£26,000 plus benefits and enjoy a clear career path.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Make a real difference in people's working lives every day.
- Qualifications: Great communication skills and a passion for helping others.
The predicted salary is between 40500 - 49500 £ per year.
Based from our Luton office (with some travel into London as required) £25,000–£26,000 + benefits.
Do you thrive on the phone, building relationships and helping people? If so, we'd love to hear from you. We're looking for a Talent Engagement Coordinator to join our growing team and become the first point of contact for our community of contract workers supporting them from initial onboarding, during their assignment right through to the end of their contract.
What you’ll be doing:
- Being the friendly, reassuring voice on the other end of the phone for workers who get in touch, whether they've got a question, a problem, or just need some support.
- Logging, triaging, and resolving enquiries quickly and accurately, escalating the trickier ones when needed.
- Being part of our candidate engagement programme.
- Guiding new starters through onboarding and making sure they feel informed, prepared, and ready for day one.
- Supporting workers as they come to the end of an assignment, including exit interviews and helping them find their next opportunity with us.
- Keeping accurate records and helping spot patterns or trends that could improve the service for everyone.
What we’re looking for:
- You might have worked in a call centre, customer service, HR administration/onboarding, or recruitment; what matters most is that you can pick things up quickly and genuinely care about people.
- Excellent communication skills, both on the phone and in writing.
- Enjoy a busy, fast-paced phone-based role.
- Strong organisational skills and an eye for detail.
- A fast learner's mindset and confidence using Microsoft Office and digital tools.
Important information - security clearance: This role sits within a central government environment, so successful candidates will need to go through an enhanced security clearance process.
What’s on offer:
- Salary of £25,000–£26,000, depending on experience (plus benefits).
- A clear, structured career path.
- A supportive, people-focused team culture.
- The chance to make a genuine difference to people's working lives, every single day.
About Us: We're part of Guidant Global, within the Impellam/Headfirst Group where human ambition meets intelligent technology. We're a team that thinks differently, acts boldly, and is proud to deliver an outstanding service.
Talent Engagement Coordinator in Luton employer: HeadFirst
At HeadFirst Global PLC, we pride ourselves on being an exceptional employer that values innovation and collaboration within our Business Intelligence team. As a BI Analyst, you'll enjoy a flexible remote working environment while receiving comprehensive training and support from experienced professionals, empowering you to make impactful contributions to our major customers. Our commitment to employee growth and a culture of open communication ensures that your insights will drive meaningful change across the organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Talent Engagement Coordinator in Luton
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at HeadFirst!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at HeadFirst.
We think you need these skills to ace Talent Engagement Coordinator in Luton
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at HeadFirst. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to HeadFirst and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at HeadFirst. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to HeadFirst's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at HeadFirst
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with HeadFirst.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at HeadFirst will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact HeadFirst and how you would contribute to adapting HR strategies.
