At a Glance
- Tasks: Support candidates through onboarding and offboarding while managing queries and ensuring a smooth experience.
- Company: Join Carbon60, a dynamic company focused on talent engagement and recruitment.
- Benefits: Competitive salary, attractive benefits, and opportunities for career growth.
- Other info: Remote role with occasional travel, perfect for those who thrive in fast-paced environments.
- Why this job: Kickstart your career in talent and recruitment with hands-on experience and a supportive team.
- Qualifications: Customer service or administration experience, strong communication skills, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
Location: Remote occasional travel to Fareham (PO15)
Salary: Competitive + Benefits
Contract: FTC Maternity Cover
Brand: Carbon60
We are looking for a Talent Engagement Coordinator to support candidates from offer stage through onboarding, assignment and offboarding. This is a fast-paced, people-focused role ideal for someone who enjoys customer service, coordination and problem-solving, and wants to build a career in talent or recruitment.
About the role
As the main point of contact for candidates, you will coordinate onboarding, manage queries, work with internal and offshore teams, and help deliver a smooth and positive candidate experience. This is a high-volume role that helps ensure candidates are ready to start on time and feel supported throughout their journey.
What you will be doing
- Managing candidate onboarding activities in line with agreed start dates
- Acting as a key point of contact for candidates throughout onboarding and assignment
- Liaising with internal stakeholders including consultants, payroll, HR, legal and offshore support teams
- Handling and coordinating candidate queries, including more sensitive or time-critical issues
- Supporting candidate lifecycle activity through to offboarding and feedback collection
- Ensuring accurate administration and consistent use of multiple systems and processes
- Helping to deliver a smooth, responsive and high-quality candidate experience
Job requirements
We are open to candidates from a range of backgrounds, particularly those with experience in customer service, administration, coordination or call-centre environments. The most important thing is that you are confident communicating with people, comfortable managing a busy workload and able to stay calm when handling queries in a fast-moving setting.
- Strong customer service and communication skills
- Confidence handling phone-based conversations and stakeholder queries
- Excellent organisation and coordination ability
- Comfort working under pressure in a high-volume environment
- Good IT literacy and confidence using multiple systems
- A proactive, solutions-focused and team-oriented approach
Why join us?
This role is a great entry point into talent and recruitment operations, offering the chance to build valuable experience in candidate management, stakeholder engagement and workforce coordination. You will join a supportive team where you can develop your skills, gain exposure to a broad range of people processes and grow your career over time. We offer a competitive salary, attractive benefits, and a collaborative environment where your contribution will make a real difference.
If you are organised, customer-focused and ready to take the next step in your career, we would love to hear from you. Apply today to join us as a Talent Engagement Coordinator.
Talent Engagement Coordinator in Broughton employer: HeadFirst
At Carbon60, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that empowers our Talent Engagement Coordinators to thrive. With competitive salaries and attractive benefits, this role provides a fantastic opportunity for personal and professional growth in the dynamic field of talent and recruitment, all while working remotely with occasional travel to Fareham. Join us to make a meaningful impact in candidate management and enjoy a fulfilling career journey with us.
StudySmarter Expert Advice🤫
We think this is how you could land Talent Engagement Coordinator in Broughton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend virtual events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested in joining their team.
✨Tip Number 3
Practice your communication skills! Since this role is all about engaging with candidates, being clear and confident in your conversations is key. Role-play with a friend or record yourself to improve.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Talent Engagement Coordinator in Broughton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Talent Engagement Coordinator role. Highlight any customer service or coordination experience you have, as this is key for us.
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Explain why you're interested in the role and how your background makes you a great fit. We love seeing genuine enthusiasm.
Be Clear and Concise:When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially since this role involves managing queries and coordinating with various teams.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at HeadFirst
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Talent Engagement Coordinator role. Familiarise yourself with the key responsibilities like managing onboarding and handling candidate queries. This will help you demonstrate your knowledge and enthusiasm for the position.
✨Showcase Your Customer Service Skills
Since this role is all about providing a great candidate experience, be ready to share examples of how you've excelled in customer service or coordination roles. Highlight specific situations where you resolved issues or improved processes to show you're the right fit.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in high-pressure situations. Think of scenarios where you had to manage multiple tasks or handle sensitive queries. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the tools they use for candidate management, or how success is measured in this role. This shows your genuine interest and helps you gauge if the company is the right fit for you.
