Portfolio Service & Product Lead in London

Build and scale a new global standard in workforce solutions. Following our international expansion, we are developing a next‑generation Agency of Record and Employer of Record solution that enables clients to operate in compliance with regulations and scale across a complex global landscape. We are looking for a Portfolio Manager who can turn this market opportunity into a globally scalable service and product, then expand into additional services and products.

This role requires strategic thinking, commercial acumen, and experience building, validating, and scaling business propositions in complex environments.

You will spearhead the end‑to‑end development of our global AOR and EOR offering—from market discovery through launch and ongoing refinement. You will define how the offering is built, positioned, and brought to market, ensuring it is effective across multiple regions, regulatory environments, and client segments.

• Take full responsibility for the development of our services, starting with the AOR and EOR offerings, from market discovery through launch and ongoing refinement.
• Analyze global market dynamics, including competitors, regulatory complexity, and market size, to determine where and how we can succeed.
• Identify and validate client needs, buyer personas, and opportunity areas across regions and industries.
• Define the business model, pricing strategy, and partnership strategy needed to expand internationally.
• Design the end‑to‑end service blueprint and customer journey across multiple markets.
• Define high‑level platform and capability requirements in collaboration with product teams.
• Lead client discovery and pilot programs, incorporating continuous feedback loops from validation through to scale.
• Ensure that the proposal is operationally feasible, legally compliant, and financially viable by maintaining close alignment with key stakeholders.
• Drive alignment across global and regional teams, ensuring consistency while enabling local execution.

HeadFirst Group operates at the heart of the international talent market, helping organizations source and manage external workforce solutions. Following our merger with Impellam Group, we have significantly expanded our global presence and client base.

• Salary matched to experience (€6,500–8,500)
• Vacation pay: 8.33% and 27 days per year
• Hybrid working: 60/40 split (three days in office, two days at home)
• Full pension premium paid
• Performance bonus: annual bonus of one or two months’ salary based on performance and company results
• Monthly extras: internet allowance, vitality budget, lunch contribution, and home‑office support

You are a strategic product and proposition leader who thrives in ambiguous situations, turning complexity into clarity. You have experience building and scaling services in international environments and can engage with senior stakeholders.

• Proven experience in product strategy, service design, and value proposition development.
• Experience in workforce solutions, HR technology, global payroll, contractor management, or cross‑border employment models.
• Strong commercial acumen with the ability to translate market insights into scalable business models.
• Experience working closely with product managers and cross‑functional teams in complex organizations.
• Strong stakeholder management and influencing skills at the senior level.
• Experience working in ecosystems involving partners, vendors, and regulatory stakeholders.
• An analytical mindset, with experience in defining success metrics and making decisions under uncertainty.
• Excellent communication and storytelling skills in English.

• Direct experience with AOR and EOR models.
• Experience in developing business proposals across multiple international markets.
• Familiarity with compliance, payroll, or labor regulations.