Head Resourcing is seeking a Service Desk Analyst in Edinburgh to provide end-user IT support across desktop, hardware, software, and mobile devices. You will work closely with internal infrastructure teams and third-party suppliers to resolve incidents within agreed service levels.
The role requires hands-on technical ability, a customer-focused approach, and at least 2 years in a Service Desk or 2nd line role. Onsite work initially, with hybrid arrangement later, and a paid on-call rota.
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Service Desk Analyst — End-User IT Support Specialist employer: Head Resourcing
Join a leading digital transformation consultancy in Manchester, where innovation meets opportunity. With a strong focus on employee growth and a collaborative work culture, this company offers a competitive salary of up to £95,000 along with a robust benefits package. As a Senior Delivery Manager, you'll not only lead high-performing teams but also have the chance to mentor colleagues and shape the future of technology solutions across diverse sectors.
