At a Glance
- Tasks: Manage complex IT issues and ensure quality resolutions for clients.
- Company: Dynamic team at Head Resourcing in Edinburgh, focused on collaboration.
- Benefits: Great training opportunities, career progression, and excellent benefits.
- Other info: Exciting environment with opportunities for personal and professional growth.
- Why this job: Join a supportive team and make a real difference in client satisfaction.
- Qualifications: Strong IT support experience and a customer-focused mindset.
The predicted salary is between 35000 - 45000 £ per year.
Head Resourcing in Edinburgh is seeking a driven Senior Technical Support Analyst to join a collaborative team. You will be responsible for managing complex issues and ensuring quality resolutions within the service desk while supporting project delivery.
The ideal candidate has strong IT support experience and a customer-focused mindset. The company offers excellent benefits, including opportunities for training, development, and career progression.
Senior IT Support Analyst – 2nd/3rd Line, Client-Facing employer: Head Resourcing
At Head Resourcing, we pride ourselves on fostering a collaborative and supportive work environment in the heart of Edinburgh. As a Senior IT Support Analyst, you will not only tackle complex challenges but also benefit from our commitment to employee growth through extensive training and career progression opportunities. Join us to be part of a team that values quality service and customer satisfaction while enjoying a range of excellent benefits.
