At a Glance
- Tasks: Lead a major CRM transformation and data migration project.
- Company: Values-driven organisation embracing significant digital change.
- Benefits: Hybrid working, pension scheme, healthcare cash plan, and retail discounts.
- Other info: 18-month contract with opportunities for travel across Scotland.
- Why this job: Make a lasting impact by delivering a high-profile transformation programme.
- Qualifications: Experience in CRM implementation, data migration, and stakeholder management.
The predicted salary is between 45000 - 55000 £ per year.
- Project Manager - CRM Transformation & Data Migration
- 18-Month Fixed-Term Contract | Hybrid (Scotland)
- We're seeking an experienced
Project Manager to lead a major CRM transformation programme for a values-driven organisation undergoing significant digital change.
This is a fantastic opportunity to deliver a business-critical project that will consolidate multiple legacy systems into a single modern CRM platform.
The Role
You'll take ownership of the full project lifecycle, from discovery and vendor selection through to implementation, data migration, testing, and go-live.
Working closely with stakeholders across the business, you'll help create a single source of truth that improves customer experience, operational efficiency, and reporting capability.
Key Responsibilities
- Lead a large-scale CRM migration and transformation programme.
- Assess current systems and define the future-state solution.
- Manage CRM vendor selection and third-party suppliers.
- Oversee data migration, governance, and integration activities.
- Drive stakeholder engagement, project governance, risk management, and reporting.
- Support process redesign and customer journey improvements.
About You
You'll bring
- Proven experience delivering CRM implementation or migration projects.
- Experience with Salesforce, Dynamics 365, or similar CRM platforms.
- Strong data migration and systems consolidation experience.
- Excellent stakeholder management and supplier engagement skills.
- A solid understanding of project governance, risk, and change management.
- What's on Offer
- 18-month Fixed-Term Contract.
- Hybrid working with travel across Scotland as required.
- Pension scheme, healthcare cash plan, retail discounts, and additional wellbeing benefits.
- The opportunity to lead a high-profile transformation programme with lasting organisational impact.
If you're an experienced Project Manager with a track record of delivering CRM and data migration programmes, we'd love to hear from you.
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Project Manager (CRM) employer: Head Resourcing
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