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- Tasks: Lead the delivery of a new Microsoft Dynamics 365 CRM platform and manage agile processes.
- Company: Join a governing body focused on innovative digital solutions and impactful change.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a transformative project that enhances user experience and drives sustainable change.
- Qualifications: Experience with Microsoft Dynamics 365 CRM and strong agile methodology skills required.
- Other info: Work in a collaborative environment with a focus on continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Head Resourcing is pleased to be working with a governing body who are looking for a Product Owner to lead the delivery and implementation phases of a Microsoft Dynamics 365 CRM platform. Following the successful completion of discovery and design, the project is now progressing into configuration, development, and rollout in partnership with a Microsoft Gold Partner. This new CRM will replace a legacy membership system and integrate with various business applications, including Business Central.
Purpose of the Role:
- Clearly communicate the CRM vision, benefits, and objectives to stakeholders.
- Translate organisational needs into structured delivery actions.
- Collaborate with delivery teams, subject matter experts, and partners to ensure alignment with business goals.
- Champion continuous improvement by responding to feedback and driving sustainable change.
Key Responsibilities:
- Guide the successful delivery of a fit-for-purpose CRM solution.
- Maintain and prioritise the product backlog, ensuring it reflects current priorities.
- Lead agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Support UAT and ensure stakeholder expectations are managed.
- Provide clear updates on delivery progress and risks.
- Mentor and support teams in agile methods.
- Help non-technical stakeholders understand solution capabilities.
Required Experience:
- Proven track record of delivering Microsoft Dynamics 365 CRM solutions.
- Strong background in digital design and full service lifecycle delivery.
- Experience working with cross-functional teams and third-party suppliers.
- Solid understanding of Agile methodologies.
Skills & Attributes:
- Strong communicator with excellent stakeholder management skills.
- Deep understanding of user-focused, iterative digital delivery.
- Skilled in product development with a human-centred design approach.
- Comfortable leading teams through ambiguity and complexity.
- Detail-oriented, collaborative, and delivery-focused.
Salary: Up to £48k
Hybrid working: 1 day per week in Edinburgh
If this sounds like you we would like to hear from you.
Product Owner employer: Head Resourcing
Contact Detail:
Head Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 CRM and its functionalities. Understanding the platform will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on Agile methodologies, especially if you have experience leading agile ceremonies. Being able to discuss your practical knowledge of these methods can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully communicated project visions and objectives to stakeholders in the past. This will showcase your strong communication skills and stakeholder management abilities.
✨Tip Number 4
Network with professionals in the field, particularly those who have experience with Microsoft Dynamics 365. Engaging with others can provide insights and potentially lead to referrals for the position.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Product Owner position. Familiarise yourself with Microsoft Dynamics 365 CRM and Agile methodologies, as these are crucial for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in delivering CRM solutions, particularly with Microsoft Dynamics 365. Emphasise your background in digital design and agile delivery, showcasing specific projects where you led cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that clearly communicates your passion for the role and how your skills align with the company's needs. Mention your experience in stakeholder management and your ability to translate organisational needs into actionable delivery plans.
Highlight Continuous Improvement: In your application, emphasise your commitment to continuous improvement and your experience in responding to feedback. Provide examples of how you've driven sustainable change in previous roles, particularly in agile environments.
How to prepare for a job interview at Head Resourcing
✨Understand the CRM Landscape
Familiarise yourself with Microsoft Dynamics 365 and its functionalities. Be prepared to discuss how you would leverage this platform to meet organisational needs and improve processes.
✨Showcase Your Agile Expertise
Highlight your experience with Agile methodologies, especially in leading ceremonies like sprint planning and retrospectives. Be ready to provide examples of how you've successfully managed product backlogs and delivered projects.
✨Communicate Clearly and Confidently
As a Product Owner, strong communication skills are essential. Practice articulating the CRM vision and objectives clearly, ensuring you can convey complex ideas to non-technical stakeholders.
✨Demonstrate Stakeholder Management Skills
Prepare to discuss your approach to managing stakeholder expectations and gathering feedback. Share specific instances where you've successfully aligned diverse teams towards a common goal.
