At a Glance
- Tasks: Lead the delivery of a new Microsoft Dynamics 365 CRM platform and manage product backlog.
- Company: Join a governing body focused on innovative digital solutions and continuous improvement.
- Benefits: Enjoy hybrid working, with just one day in Edinburgh per week and a competitive salary.
- Why this job: Be part of a transformative project that enhances user experience and drives sustainable change.
- Qualifications: Experience with Microsoft Dynamics 365 CRM and strong agile methodology skills required.
- Other info: Opportunity to mentor teams and work with cross-functional partners in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Head Resourcing is pleased to be working with a governing body who are looking for a Product Owner to lead the delivery and implementation phases of a Microsoft Dynamics 365 CRM platform. Following the successful completion of discovery and design, the project is now progressing into configuration, development, and rollout in partnership with a Microsoft Gold Partner. This new CRM will replace a legacy membership system and integrate with various business applications, including Business Central.
Purpose of the Role:
- Clearly communicate the CRM vision, benefits, and objectives to stakeholders.
- Translate organisational needs into structured delivery actions.
- Collaborate with delivery teams, subject matter experts, and partners to ensure alignment with business goals.
- Champion continuous improvement by responding to feedback and driving sustainable change.
Key Responsibilities:
- Guide the successful delivery of a fit-for-purpose CRM solution.
- Maintain and prioritise the product backlog, ensuring it reflects current priorities.
- Lead agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
- Support UAT and ensure stakeholder expectations are managed.
- Provide clear updates on delivery progress and risks.
- Mentor and support teams in agile methods.
- Help non-technical stakeholders understand solution capabilities.
Required Experience:
- Proven track record of delivering Microsoft Dynamics 365 CRM solutions.
- Strong background in digital design and full service lifecycle delivery.
- Experience working with cross-functional teams and third-party suppliers.
- Solid understanding of Agile methodologies.
Skills & Attributes:
- Strong communicator with excellent stakeholder management skills.
- Deep understanding of user-focused, iterative digital delivery.
- Skilled in product development with a human-centred design approach.
- Comfortable leading teams through ambiguity and complexity.
- Detail-oriented, collaborative, and delivery-focused.
Salary: Up to £48k
Hybrid working: 1 day per week in Edinburgh
If this sounds like you we would like to hear from you.
Product Owner employer: Head Resourcing
Contact Detail:
Head Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics 365 CRM and its functionalities. Understanding the platform will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on Agile methodologies, especially if you have experience leading agile ceremonies. Being able to discuss your practical knowledge of Agile can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully communicated project visions and objectives to stakeholders in the past. This will showcase your strong communication skills and stakeholder management abilities.
✨Tip Number 4
Network with professionals in the field, particularly those who have experience with Microsoft Dynamics 365. Engaging with others can provide insights and potentially lead to referrals for the position.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Product Owner position. Familiarise yourself with Microsoft Dynamics 365 CRM and Agile methodologies, as these are crucial for the role.
Tailor Your CV: Customise your CV to highlight relevant experience in delivering Microsoft Dynamics 365 CRM solutions and working with cross-functional teams. Emphasise your skills in stakeholder management and agile delivery to align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that clearly communicates your passion for the role and how your background aligns with the company's needs. Mention specific examples of your experience in digital design and product development, showcasing your human-centred approach.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that demonstrate your success in previous roles. This could be successful project deliveries, improvements in team performance, or effective stakeholder engagement.
How to prepare for a job interview at Head Resourcing
✨Understand the CRM Vision
Make sure you have a clear understanding of the CRM vision and objectives. Be prepared to discuss how you would communicate this vision to stakeholders and ensure alignment with business goals.
✨Showcase Your Agile Experience
Highlight your experience with Agile methodologies, especially in leading ceremonies like sprint planning and retrospectives. Be ready to provide examples of how you've successfully managed product backlogs and delivered projects in an Agile environment.
✨Demonstrate Stakeholder Management Skills
Prepare to discuss your approach to stakeholder management. Think of specific instances where you've effectively communicated with non-technical stakeholders and ensured their expectations were met during project delivery.
✨Emphasise Continuous Improvement
Be ready to talk about how you champion continuous improvement within teams. Share examples of how you've responded to feedback and driven sustainable change in previous roles, particularly in relation to digital delivery.