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- Tasks: Lead IT and HR projects, ensuring successful delivery and stakeholder engagement.
- Company: A growing ServiceNow partner with a focus on innovation and collaboration.
- Benefits: Up to £70,000 salary, bonuses, and fully remote work options.
- Why this job: Make a real impact by managing exciting projects in a dynamic environment.
- Qualifications: 5-7 years of project management experience, preferably with ServiceNow.
- Other info: Inclusive workplace valuing diversity and offering excellent career growth.
Head Resourcing are partnered with a growing ServiceNow partner who are looking to recruit an experienced Engagement Manager/Project Manager to take the lead on the delivery of IT and HR projects.
Please ensure you read the below overview and requirements for this employment opportunity completely.
These are fully remote roles (must be UK based) offering up to £70,000 + bonus and other fantastic benefits. An openness to travel is key as there is an expectation to visit clients on occasion.
As an Engagement Manager/Project Manager you will play a crucial role in ensuring the successful implementation and management of the ServiceNow projects they deliver to their clients.
Your specific responsibilities will include:
Project Planning and Initiation:
Define project scope, objectives, and deliverables.
Identify project stakeholders and gather requirements.
Develop detailed project plans, including timelines, budgets, and resource allocation.
Team Management:
Assign roles and responsibilities to team members.
Monitor team performance and provide necessary training.
Facilitate effective communication and collaboration within the team.
Project Execution and Monitoring:
Lead project meetings and status calls.
Coordinate project activities and manage stakeholder expectations.
Track project progress and ensure adherence to timelines and budgets.
Risk, issues and change requests:
Identify and manage project risks and issues.
Document and manage change requests according to defined processes.
Quality Assurance:
Ensure project deliverables meet quality standards.
Conduct regular reviews and audits of project activities.
Implement corrective actions as needed.
Reporting and Documentation:
Provide regular project status updates to stakeholders.
Document project outcomes and lessons learned.
Maintain project management software tools and ensure timely updates.
Stakeholder Management:
Manage stakeholder expectations and communication.
Ensure alignment of project objectives with business goals.
Facilitate stakeholder engagement and buy-in.
Transition to Operations:
Oversee the transition of completed projects to operational teams.
Ensure smooth handover and support for ongoing maintenance.
Experience and Skills
5 – 7 years\’ experience in project management
Previous experience implementing ServiceNow
Desirable but not essential is project managing risk and / or HR projects.
Please apply with an up-to-date CV or reach out for more information.
*Please note, this organisation doesn\’t not offer sponsorship and only candidates currently based in the UK will be considered*
Head Resourcing is committed to being an inclusive business where diversity is valued and celebrated. Diversity to us, includes but is not limited to educational background, socio-economic background, neurodiversity, age, marriage and civil partnership status, veteran status, gender, gender identity, gender reassignment, sexual orientation, disability, religion or belief, race, and ethnicity. As such we welcome enquiries and applications from everyone. We will be happy discuss with you any workplace adjustments you need in order to be at your best during the recruitment process
Engagement Manager employer: Head Resourcing
Contact Detail:
Head Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with ServiceNow. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for virtual interviews by practising common questions and scenarios related to project management. We recommend setting up mock interviews with friends or using online platforms to get comfortable in front of the camera.
✨Tip Number 3
Showcase your project management skills through real-life examples during interviews. We want you to highlight your experience with project planning, team management, and stakeholder communication to impress potential employers.
✨Tip Number 4
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us.
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Engagement Manager role. Highlight your project management experience, especially with ServiceNow, and showcase any relevant IT or HR projects you've led. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in project management and how you can bring that expertise to our team. Remember, we love a good story!
Showcase Your Communication Skills: As an Engagement Manager, communication is key. In your application, demonstrate your ability to communicate effectively with stakeholders and team members. Use clear and concise language, and don’t forget to mention any tools you’ve used for project management and reporting.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Head Resourcing
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the types of IT and HR projects the company delivers. Be ready to discuss your previous experiences with ServiceNow and how they relate to the role. This will show that you're not just familiar with project management but also with the specific tools and methodologies used in their projects.
✨Showcase Your Team Management Skills
As an Engagement Manager, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples of how you've assigned roles, monitored performance, and facilitated communication in past projects. Highlight any training or mentoring you've provided to team members to showcase your leadership style.
✨Be Ready for Risk Management Questions
Given the importance of identifying and managing risks in project management, expect questions around this topic. Think of specific instances where you've successfully navigated project risks or handled change requests. This will illustrate your proactive approach and problem-solving skills.
✨Engage with Stakeholders
Stakeholder management is key in this role, so prepare to discuss how you've previously managed stakeholder expectations and ensured alignment with business goals. Bring examples of how you've facilitated engagement and buy-in from stakeholders, as this will demonstrate your communication skills and strategic thinking.
