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- Tasks: Provide technical support for software applications like Oracle EBS and SAP Concur.
- Company: Join a global family-run manufacturing business with a strong IT team.
- Benefits: Enjoy competitive pay, on-call bonuses, and opportunities for growth.
- Why this job: Be part of a supportive team in a reputable company making an impact.
- Qualifications: Experience with ERP systems, Oracle SQL, and data flow investigation preferred.
- Other info: Opportunity for a confidential chat to learn more about the role.
The predicted salary is between 30000 - 42000 £ per year.
Application Support Analyst
45,000 + on-call
Head Resourcing is pleased to be working with a global manufacturing business with facilities across Europe, Australia, and the United States as they look to hire a talented Application Support Analyst. Our client is headquartered in Scotland and are a proud family run business with a strong IT team in which you can grow and develop.
The successful candidate will provide day-to-day technical support for software applications across our client\’s business. These are mainly, but not limited to, Oracle E-business suite and SAP Concur (Invoices and Expenses). While prior knowledge in these applications is strongly preferred, experience of similar applications will be considered. In this role you will also be part of an emergency support on call rota.
Required Skills:
- Understanding of ERP Systems – Oracle EBS preferred
- Understanding of SAP Concur – ideally with a focus on invoices and expenses
- Oracle SQL – PL/SQL understanding is also beneficial
- Ability to understand and investigate data flows between systems – ETL processes
Nice to have skills:
- Knowledge of Power Apps and Power BI
- ITIL
This is a great opportunity to join an established team within a household name. If the role sounds of interest, please apply for a confidential chat to find out more.
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Application Support Analyst employer: Head Resourcing
Contact Detail:
Head Resourcing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst
✨Tip Number 1
Familiarise yourself with Oracle E-business Suite and SAP Concur, especially focusing on invoices and expenses. Even if you don't have direct experience, understanding how these systems work will give you a significant edge during discussions.
✨Tip Number 2
Brush up on your Oracle SQL and PL/SQL skills. Being able to demonstrate your ability to query databases and understand data flows will show that you're technically capable and ready to tackle the challenges of the role.
✨Tip Number 3
Highlight any experience you have with ERP systems, even if they are not Oracle or SAP. This shows your adaptability and willingness to learn, which is crucial for an Application Support Analyst.
✨Tip Number 4
Prepare to discuss your problem-solving skills and how you've handled technical issues in the past. Real-life examples will help illustrate your capability to provide effective support in a fast-paced environment.
We think you need these skills to ace Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience with ERP systems, particularly Oracle E-business Suite and SAP Concur. Use specific examples to demonstrate your technical support skills and familiarity with similar applications.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the required skills, such as Oracle SQL and data flow investigation, and how your background aligns with the job description.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your ability to troubleshoot and resolve technical issues. Highlight any experience you have with emergency support or on-call duties, as this is a key aspect of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Application Support Analyst.
How to prepare for a job interview at Head Resourcing
✨Research the Applications
Make sure to familiarise yourself with Oracle E-business Suite and SAP Concur, especially their invoicing and expenses features. Understanding how these applications work will show your potential employer that you're proactive and genuinely interested in the role.
✨Demonstrate Your Technical Skills
Be prepared to discuss your experience with ERP systems and any relevant technical skills, such as Oracle SQL or PL/SQL. Highlight specific examples of how you've used these skills in past roles to solve problems or improve processes.
✨Showcase Your Problem-Solving Abilities
As an Application Support Analyst, you'll need to troubleshoot issues effectively. Prepare to share examples of how you've approached problem-solving in previous positions, particularly in relation to data flows and ETL processes.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's IT team and the specific challenges they face. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
