Senior Technical Analyst: Lead Escalations & Improvement

Senior Technical Analyst: Lead Escalations & Improvement

Full-Time No working from home possible
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Head Resourcing Ltd in Edinburgh is seeking a Senior Technical Analyst to join our on-site operations team. You will act as the highest escalation point, resolve complex technical issues, and drive service improvements while mentoring junior colleagues.

This role combines hands-on technical work with stakeholder engagement, documentation, and collaboration with project delivery teams to ensure seamless transitions into BAU support. A strong ITIL background and MS/Azure expertise are essential.

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Senior Technical Analyst: Lead Escalations & Improvement employer: Head Resourcing Ltd

Join a dynamic and inclusive team as a SOC Analyst Consultant in Harlow, where your expertise in cyber security will be valued and nurtured. With a hybrid work model and a commitment to employee growth, you'll have the opportunity to enhance your skills while contributing to meaningful projects in a large enterprise environment. Our culture celebrates diversity and encourages open dialogue, ensuring that every voice is heard and respected.

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Contact Details:

Head Resourcing Ltd Recruitment Team