Senior IT Support Analyst – 2nd Line, Training & Growth

Senior IT Support Analyst – 2nd Line, Training & Growth

Full-Time 35000 - 35000 Β£ / year (est.) No working from home possible
Head Resourcing Ltd

At a Glance

  • Tasks: Resolve complex service desk issues and provide top-notch IT support.
  • Company: Head Resourcing Ltd, a collaborative team in Edinburgh.
  • Benefits: Salary up to Β£35,000, paid training, and development opportunities.
  • Other info: Great opportunity for growth in a dynamic environment.
  • Why this job: Join a hands-on role and make a real difference in IT support.
  • Qualifications: Strong IT support experience and expertise in Microsoft 365 and networking.

The predicted salary is between 35000 - 35000 Β£ per year.

Head Resourcing Ltd in Edinburgh is hiring a Senior Technical Support Analyst to become a key part of a collaborative team. In this hands-on, client-facing role, you will tackle complex service desk issues and ensure high-quality resolutions.

The position offers a salary of up to Β£35,000, plus excellent benefits, including paid training and development opportunities.

The ideal candidate has strong experience in IT support, is customer-focused, and has expertise across Microsoft 365 and networking.

Senior IT Support Analyst – 2nd Line, Training & Growth employer: Head Resourcing Ltd

At Head Resourcing Ltd, we pride ourselves on fostering a collaborative and supportive work environment in the heart of Edinburgh. As a Senior IT Support Analyst, you will not only tackle complex challenges but also benefit from our commitment to your professional growth through paid training and development opportunities. Join us to be part of a team that values customer focus and innovation, ensuring that your contributions are recognised and rewarded.

Head Resourcing Ltd

Contact Details:

Head Resourcing Ltd Recruitment Team

We think you need these skills to ace Senior IT Support Analyst – 2nd Line, Training & Growth

IT Support
Customer Focus
Microsoft 365
Networking
Problem-Solving Skills
Service Desk Management
Technical Troubleshooting