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- Tasks: Lead complex customer implementations and accelerate platform adoption in healthcare settings.
- Company: Innovative MedTech company transforming healthcare with AI solutions.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Why this job: Make a real impact in healthcare by deploying cutting-edge AI technology.
- Qualifications: Experience in Healthcare IT and enterprise software implementation required.
- Other info: Join a collaborative team focused on continuous improvement and innovation.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: UK (Remote with occasional travel to UK & Europe)
Sector: Healthcare / Medical Technology / AI
About the Company
Our MedTech client helps healthcare organisations unlock the value of AI by providing access to a broad portfolio of market‑leading imaging and operational AI solutions through a proven, enterprise‑grade technology platform. Seamlessly integrated into existing clinical systems, the platform simplifies the deployment, management, and scaling of both third‑party and custom AI applications—reducing implementation time, cost, and ongoing operational overhead for healthcare providers.
The Role
The Senior Customer Deployment Specialist plays a critical role within the Customer Operations function, leading complex customer implementations and accelerating adoption of the platform across clinical environments. This is a hands‑on, customer‑facing position requiring deep technical expertise in healthcare IT, clinical system integration, and cloud infrastructure. You will own deployments end‑to‑end, working closely with clinical, technical, and non‑technical stakeholders to ensure high‑quality, secure, and timely delivery.
Key Responsibilities
- Lead complex platform and third‑party application deployments from initiation through post‑implementation review.
- Configure and optimise deployments to meet performance, security, and customer‑specific requirements.
- Champion deployment best practices aligned with regulatory, quality, and compliance standards.
- Design and oversee enterprise healthcare IT architectures integrating PACS, RIS, EMR, AI solutions, and cloud‑native services.
- Lead implementation of HL7 v2 and DICOM workflows, with future expansion to FHIR standards.
- Share deployment learnings with Solution Architects to continuously improve delivery standards.
- Work closely with customers and partners to gather technical and integration requirements.
- Act as a trusted subject‑matter expert, building confidence through clear technical guidance.
- Maintain and support Windows Server and Linux‑based systems, ensuring platform stability, performance, and security.
- Enable seamless data exchange between imaging modalities, hospital systems, and external partners using DICOM and HL7 v2.
- Implement APIs and web services to support interoperability across healthcare systems.
- Develop and maintain scripts (Python, Bash, PowerShell) for automation, monitoring, and integration.
- Create and improve internal tooling to enhance deployment consistency, efficiency, and security.
- Respond rapidly to system issues, conduct root‑cause analysis, and implement corrective actions.
- Partner with Product, Engineering, and Customer Success teams to influence deployment readiness.
- Mentor junior team members and promote a culture of continuous improvement.
- Maintain detailed technical and deployment documentation.
- Adhere to all information security and acceptable use policies.
Essential Experience & Qualifications
- Significant experience in Healthcare IT, including enterprise software implementation.
- Degree in Computer Science, Software Engineering, or equivalent industry experience.
- Proven leadership delivering large‑scale, complex deployments.
- Strong understanding of clinical workflows and system integration.
- Experience deploying software in virtualised environments (VMware, Hyper‑V).
Technical Expertise
- Microsoft Technologies: Expert‑level Windows Server (2016+), Active Directory, scripting, and security.
- Linux Technologies: Expert‑level Linux (Ubuntu, Red Hat, CentOS) including scripting and security. Strong experience configuring GPU resources in virtualised environments.
- Containers: Deep experience deploying Dockerised applications using Docker and Docker Compose.
- Healthcare Standards: Strong knowledge of DICOM, HL7 v2, VNA, PACS, and RIS systems.
- Web Services & APIs: RESTful services, XML, JSON.
- Cloud Infrastructure: Hands‑on experience with AWS, Azure, or GCP (VMs, networking, security, storage).
- Networking & Security: Solid understanding of networking, firewalls, VPNs, and healthcare data security. Experience working in regulated industries.
Desirable
- Cloud certifications (AWS, Azure, or GCP).
- Kubernetes deployment and operations experience.
- Integration engines (e.g. Mirth, Rhapsody).
- Infrastructure as Code (Terraform, ARM, Bicep).
- Configuration management and monitoring tools.
Personal Attributes
- Strong ownership mindset with the ability to drive delivery independently.
- Excellent communication and stakeholder management skills.
- Structured, analytical, and detail‑oriented approach.
- Collaborative, curious, and committed to continuous learning.
- Comfortable managing multiple projects and priorities.
Deployments are primarily remote, with occasional travel to customer sites in the UK and Europe (historically limited).
Senior Customer Deployment Specialist employer: Head Resourcing Ltd
Contact Detail:
Head Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Deployment Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the healthcare IT space, especially those who work with AI solutions. Attend industry events or webinars to make connections and learn about potential job openings.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past deployments and technical projects. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common deployment scenarios and challenges in healthcare IT. Be ready to discuss how you've tackled similar issues in the past and how you can apply that experience to their needs.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Customer Deployment Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Customer Deployment Specialist role. Highlight your experience in healthcare IT and any relevant technical skills that match the job description. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your expertise can help us in deploying AI solutions in healthcare. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Technical Skills: Since this role requires deep technical expertise, don’t shy away from showcasing your skills in areas like Windows Server, Linux, and cloud infrastructure. We love seeing specific examples of how you've tackled challenges in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Head Resourcing Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around healthcare IT, cloud infrastructure, and the specific technologies mentioned in the job description. Be ready to discuss your experience with Windows Server, Linux, and deployment practices in detail.
✨Showcase Your Leadership Skills
As a Senior Customer Deployment Specialist, you'll need to demonstrate your ability to lead complex projects. Prepare examples of past deployments where you took charge, highlighting how you managed stakeholders and ensured successful outcomes.
✨Understand Clinical Workflows
Familiarise yourself with clinical workflows and system integration. Be prepared to explain how your technical expertise can enhance these processes, and think about how you can communicate this effectively to both technical and non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-world challenges. Think through potential issues you might face during a deployment and how you would address them, particularly in relation to compliance and security standards.
