At a Glance
- Tasks: Manage and drive conference, events, and group sales while ensuring exceptional service delivery.
- Company: Join the welcoming Apex Hotels family with a focus on trust, passion, and teamwork.
- Benefits: Enjoy 30 days holiday, training, gym access, and discounts for you and your family.
- Other info: Great career growth opportunities and a supportive work environment await you.
- Why this job: Be part of an innovative team where your personality and ideas truly matter.
- Qualifications: Experience in events or group sales, strong leadership, and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
Why Join Apex Hotels? You will receive a warm welcome into the Apex family on joining us as a Groups, Conference, and Events Assistant Manager. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels.
Main Purpose of Job
To drive and manage conference, events and group sales and confirmed bookings, ensuring exceptional service delivery from enquiry to execution. Key support to the GCE Manager, this role plays a key part in maximising revenue, efficient coordination, and outstanding client relationship management while delivering exceptional client experiences across all conference and event spaces.
Specific Tasks
- Supervisory Responsibilities
- Supporting the GCE Manager in overseeing daily team operations and strategic planning.
- Provide guidance, training, and mentoring to junior team members.
- Delegate tasks and monitor performance to ensure service standards are met.
- Assist in onboarding new team members and contribute to development plans.
- Sales & Revenue Generation
- Convert group and event enquiries into confirmed bookings.
- Maximise bedroom, meeting room, and event space revenue.
- Client Relationship Management
- Build strong relationships with corporate, leisure, and agency clients.
- Conduct site visits and client meetings to showcase the hotels offerings.
- Event Coordination
- Liaise with internal departments (F&B, Front Office, Housekeeping) to ensure seamless event delivery.
- Prepare detailed function sheets and ensure all client requirements are met.
- Attend and support events as required to ensure client satisfaction.
- Administration & Reporting
- Maintain accurate records in the hotels booking system.
- Prepare reports on sales performance, booking trends, and client feedback.
- Monitor team productivity and suggest improvements to processes.
Reporting Structure
GCE Manager (region to be specified). This post has supervisory responsibility for GCE Executives. Whilst this role will have accountability to a specific primary region, as business needs require, this will expand to cover all Apex Hotels and locations to the same standard and role responsibilities.
About you:
We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:
Skills & Experience Required:
- Proven experience in events or group sales, ideally within a hotel or hospitality environment.
- Strong leadership and supervisory skills.
- Strong commercial awareness and target-driven mindset.
- Excellent communication and negotiation skills.
- Ability to multitask and manage multiple events simultaneously.
- Proficiency in booking systems (e.g. Infor, Opera, Delphi) and Microsoft Office.
You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 30 days holiday
- Training and development from day one
- Employee events and celebrations
- In-house company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Access to an external Employee Assistance Programme
- Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £200 referral bonus when your friends or family join the team.
- Following your first successful 3 months, you'll also receive access to our discounts and wellbeing platform Treat Yourself Here, unlocking savings and experiences for you and your family.
- Involvement in our employee recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
We encourage you to bring your true self to work. We'll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there's a place here for you. We have one ask - that you bring your personality, ideas, and spark. We're an innovative, thriving business and we want you to be part of our exciting journey.
Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!
Groups, Conference and Events Assistant Manager in London employer: Head Office London
Apex Hotels is an exceptional employer that fosters a warm and inclusive work environment, where family values of Trust, Passion, Friendliness, and Teamwork are at the core of our culture. As a Groups, Conference, and Events Assistant Manager, you will not only enjoy competitive pay and generous benefits, including 30 days holiday and access to state-of-the-art facilities, but also have ample opportunities for personal and professional growth within a supportive team. Join us to bring your unique personality and ideas to a thriving business that values innovation and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Groups, Conference and Events Assistant Manager in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Apex Hotels' social media and website. Understanding their values of Trust, Passion, Friendliness, and Teamwork will help you connect with the team and show that you're a great fit.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience in events or group sales. Highlight specific examples where you've maximised revenue or built strong client relationships. This will show them you mean business!
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about the team dynamics or how they celebrate successes. This shows your interest in being part of the Apex family and helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Apex team. Let’s make this happen together!
We think you need these skills to ace Groups, Conference and Events Assistant Manager in London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for events and hospitality. Remember, we value friendliness and teamwork, so a warm tone can go a long way.
Tailor Your Experience:Make sure to highlight your relevant experience in events or group sales. Use specific examples that showcase your skills in client relationship management and event coordination. This will help us see how you can contribute to our innovative team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your achievements stand out, especially when discussing your supervisory skills and commercial awareness.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our Apex family and what we stand for!
How to prepare for a job interview at Head Office London
✨Know Your Stuff
Before the interview, make sure you research Apex Hotels thoroughly. Understand their values of Trust, Passion, Friendliness, and Teamwork. Be ready to discuss how your personality and experience align with these values, as they genuinely care about their guests and each other.
✨Showcase Your Experience
Prepare specific examples from your past roles in events or group sales that demonstrate your leadership skills and ability to manage multiple tasks. Highlight any successful events you've coordinated and how you maximised revenue, as this will resonate well with the hiring team.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the team dynamics and how they support each other. Inquire about the tools and systems they use for booking and event management, like Infor or Opera, to show your interest and readiness to integrate into their processes.
✨Be Yourself
Apex Hotels values individuality, so let your personality shine through during the interview. Share your ideas and passion for the hospitality industry, and express how you can contribute to their innovative and supportive Events and Group Team. Remember, they want to see the real you!
