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- Tasks: Join our team as a part-time Receptionist, handling diverse administrative tasks daily.
- Company: CVS Group plc is a leading veterinary services provider in the UK, passionate about animal care.
- Benefits: Enjoy flexible hours, a supportive team environment, and the chance to make a difference.
- Other info: Work 25 hours a week, Monday to Friday, in a friendly and busy office.
- Why this job: This role offers a dynamic work atmosphere and the opportunity to contribute to pet welfare.
- Qualifications: Recent reception experience and excellent customer service skills are essential.
The predicted salary is between 20000 - 30000 £ per year.
Join Our Team at CVS Veterinary Group!
Are you a Receptionist with exceptional administrative skills?
Role Details
Location: To be based at our Support Office – CVS House, Owen Road, Diss, Norfolk, IP22 4ER
Contract: Permanent
Hours: 20 hours per week
Working Pattern: Monday – Friday, working 13.30 – 17.30, with the flexibility to cover annual leave, absence and busy periods
About CVS Vets
Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.
Joining us is more than just starting a job-it’s the beginning of a rewarding career with one of the UK’s leading veterinary groups.
Key Responsibilities
- Welcome Visitors: Provide a friendly, professional first impression
- Mail Management: Sort and distribute incoming post and parcels across our three support office buildings
- Travel Coordination: Arrange travel and accommodation for colleagues
- Meeting Facilitation: Coordinate all aspects of meeting room management, from booking to turnover, ensuring a clean and functional environment for participants
- Communications: Answer calls and manage general enquiries professionally
- Email Management: Monitor central inboxes, ensuring tasks are completed efficiently
- Administrative Support: Maintain electronic files and assist other departments as needed
- Inventory Management: Ensure adequate supplies are available for colleagues
- Record Keeping: Assist with the management and storage of files and records
Who We’re Looking For
- Recent experience in a Receptionist role
- Excellent customer service and communication skills
- Friendly and approachable, with a positive, ‘can-do’ attitude
- Strong administrative capabilities and time management
- Attention to detail and accuracy
- Proficiency with MS Office tools (Teams, Word, Excel, Outlook)
- Ability to remain calm and effective under pressure
- Ability to work independently and as part of a team
- The ability to multi-task and be both proactive and reactive
Compensation and Benefits
- Five weeks’ annual leave (pro rata) per annum, plus bank holidays
- Long Service Award – employees receive an extra day of annual leave for each year of service (up to 5 additional days)
- Staff discount scheme on Veterinary bills and care
- Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
- Employee Assistance Programme for confidential wellbeing support
- And lots more, as part of our commitment to help you feel recognised, supported and appreciated!
CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.
We’re committed to building a workforce that reflects the diverse communities we serve.
Ready to join us? Click the ‘Apply Now’ button below.
Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
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Receptionist employer: Head Office Admin
Contact Detail:
Head Office Admin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific services offered by CVSCVS Group plc. Understanding their operations will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing common reception scenarios with a friend or family member. This will prepare you to handle various situations confidently and showcase your ability to provide excellent service.
✨Tip Number 3
Network with current or former employees of CVSCVS Group plc on platforms like LinkedIn. They can offer valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your enthusiasm for the position and helps you assess if the company is the right fit for you, while also demonstrating your proactive attitude.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent reception experience and excellent customer service skills. Use specific examples to demonstrate how you've successfully managed similar roles in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your 'can do' attitude and ability to work both independently and as part of a team. Mention why you are passionate about working in a veterinary environment and how you can contribute to the team's success.
Highlight Relevant Skills: In your application, emphasise your strong administrative skills. Provide examples of how you've used these skills in previous roles, especially in busy environments, to show that you can handle the varied tasks of the receptionist position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Head Office Admin
✨Showcase Your Customer Service Skills
As a Receptionist, excellent customer service is key. Be prepared to share specific examples of how you've handled customer inquiries or resolved issues in the past. This will demonstrate your ability to create a positive experience for clients.
✨Demonstrate Teamwork
Since the role requires working well within a team, think of instances where you've collaborated effectively with colleagues. Highlight your ability to support others and how you contribute to a harmonious work environment.
✨Prepare for Common Reception Scenarios
Anticipate questions related to typical reception duties, such as managing phone calls, scheduling appointments, or handling difficult customers. Practising your responses can help you feel more confident during the interview.
✨Exude a Can-Do Attitude
The job description mentions a 'can-do attitude' as a requirement. Be ready to discuss how you approach challenges positively and your willingness to take on new tasks. This mindset is crucial in a busy environment.