Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a part-time Receptionist, handling diverse administrative tasks daily.
- Company: CVS Group plc is a leading veterinary services provider in the UK, passionate about animal care.
- Benefits: Enjoy flexible hours, a supportive team environment, and the chance to make a difference.
- Why this job: This role offers a dynamic work atmosphere and the opportunity to contribute to pet welfare.
- Qualifications: Recent reception experience and excellent customer service skills are essential.
- Other info: Work 25 hours a week, Monday to Friday, in a friendly and busy office.
The predicted salary is between 20000 - 30000 £ per year.
Overview
A fantastic opportunity has arisen for a full-time Receptionist working 40 hours a week over 5 days (Monday-Friday) to join the team based in our Diss Support Office. We are a professional and personable team working in a busy environment, which makes the role varied and interesting. If you have strong administrative skills, we would love to hear from you!
Shift pattern – 2 shift pattern options
- 8:30am-5:30pm – 1 hour lunch
- 9:00am-5:30pm – 30 minute lunch
About CVS:
CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing three main business areas; our veterinary practices, diagnostic laboratories and e-commerce division.
Our success is derived from the passion our people have for animals and for making pets a priority, it’s what is at the heart of our work, every day.
The ideal candidate will have recent reception experience, excellent customer service skills and a ‘can do’ attitude. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand.
Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals
Key Responsibilities and Tasks
- Welcome visitors to the office, in a friendly, helpful and professional manner ensuring an excellent first impression of the company.
- Sorting and distributing post received including parcels across our 3 building site.
- Booking travel and accommodation for colleagues across the business.
- Booking meeting rooms, and facilitate meetings ensuring all requirements are met
- Clear meeting rooms and ensure all areas are kept tidy.
- Answering calls in a timely manner, remaining polite, calm and professional at all times. Assisting with general enquires, ensuring messages have been taken and passed onto the relevant team as and when necessary.
- Monitor central email inboxes and assisting with general enquiries. Taking ownership of tasks from start to finish, ensuring all matters are dealt with in a timely manner liaising with the requestor and keeping them informed of progress.
- Maintenance of relevant electronic files.
- Provide support to other departments within the business as and when required.
- Ensuring adequate supply of stationery, canteen supplies etc are available to colleagues.
- Assisting with the recording and updating and storage of archiving files and records.
Key Skills and Experience Required
- Previous recent experience in a Receptionist position is preferred
- Excellent written/verbal communication skills.
- Strong administrative skills along with excellent time management.
- Attention of detail.
- Customer service experience.
- Experience using MS Office packages including Teams, Word, Excel and Outlook.
- Ability to stay calm and work effectively under pressure.
- Ability to work independently with minimal supervision
- Flexible can-do attitude
What we can offer you
We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below:
- Salary in line with the National Living Wage (as of 1 April 2025)
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders
- and lots more!
Or, if easier, you can find a full list by clicking here: CVS | What We Offer
CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
If interested in this fantastic opportunity, please click ‘Apply Now\’ and a member of the team will be in touch!
#J-18808-Ljbffr
Receptionist employer: Head Office Admin
Contact Detail:
Head Office Admin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the veterinary industry and the specific services offered by CVSCVS Group plc. Understanding their operations will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills by role-playing common reception scenarios with a friend or family member. This will prepare you to handle various situations confidently and showcase your ability to provide excellent service.
✨Tip Number 3
Network with current or former employees of CVSCVS Group plc on platforms like LinkedIn. They can offer valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your enthusiasm for the position and helps you assess if the company is the right fit for you, while also demonstrating your proactive attitude.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your recent reception experience and excellent customer service skills. Use specific examples to demonstrate how you've successfully managed similar roles in the past.
Craft a Compelling Cover Letter: Write a cover letter that showcases your 'can do' attitude and ability to work both independently and as part of a team. Mention why you are passionate about working in a veterinary environment and how you can contribute to the team's success.
Highlight Relevant Skills: In your application, emphasise your strong administrative skills. Provide examples of how you've used these skills in previous roles, especially in busy environments, to show that you can handle the varied tasks of the receptionist position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Head Office Admin
✨Showcase Your Customer Service Skills
As a Receptionist, excellent customer service is key. Be prepared to share specific examples of how you've handled customer inquiries or resolved issues in the past. This will demonstrate your ability to create a positive experience for clients.
✨Demonstrate Teamwork
Since the role requires working well within a team, think of instances where you've collaborated effectively with colleagues. Highlight your ability to support others and how you contribute to a harmonious work environment.
✨Prepare for Common Reception Scenarios
Anticipate questions related to typical reception duties, such as managing phone calls, scheduling appointments, or handling difficult customers. Practising your responses can help you feel more confident during the interview.
✨Exude a Can-Do Attitude
The job description mentions a 'can-do attitude' as a requirement. Be ready to discuss how you approach challenges positively and your willingness to take on new tasks. This mindset is crucial in a busy environment.
