At a Glance
- Tasks: Welcome visitors, manage communications, and provide essential administrative support.
- Company: Join CVS Veterinary Group, a leading veterinary organisation dedicated to animal care.
- Benefits: Enjoy five weeks' annual leave, staff discounts, and wellbeing support.
- Other info: Flexible working hours and opportunities for personal growth in a supportive environment.
- Why this job: Be part of a team that values diversity and makes a real difference in animal care.
- Qualifications: Experience as a receptionist with strong customer service and communication skills.
The predicted salary is between 20000 - 25000 € per year.
Join Our Team at CVS Veterinary Group! Are you a Receptionist with exceptional administrative skills?
Role Details
- Location: To be based at our Support Office - CVS House, Owen Road, Diss, Norfolk, IP22 4ER
- Contract: Permanent
- Hours: 20 hours per week
- Working Pattern: Monday - Friday, working 13.30 - 17.30, with the flexibility to cover annual leave, absence and busy periods
About CVS Vets
Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do. Joining us is more than just starting a job - it's the beginning of a rewarding career with one of the UK's leading veterinary groups.
Key Responsibilities
- Welcome Visitors: Provide a friendly, professional first impression
- Mail Management: Sort and distribute incoming post and parcels across our three support office buildings
- Travel Coordination: Arrange travel and accommodation for colleagues
- Meeting Facilitation: Coordinate all aspects of meeting room management, from booking to turnover, ensuring a clean and functional environment for participants
- Communications: Answer calls and manage general enquiries professionally
- Email Management: Monitor central inboxes, ensuring tasks are completed efficiently
- Administrative Support: Maintain electronic files and assist other departments as needed
- Inventory Management: Ensure adequate supplies are available for colleagues
- Record Keeping: Assist with the management and storage of files and records
Who We're Looking For
- Recent experience in a Receptionist role
- Excellent customer service and communication skills
- Friendly and approachable, with a positive, 'can-do' attitude
- Strong administrative capabilities and time management
- Attention to detail and accuracy
- Proficiency with MS Office tools (Teams, Word, Excel, Outlook)
- Ability to remain calm and effective under pressure
- Ability to work independently and as part of a team
- The ability to multi-task and be both proactive and reactive
Compensation and Benefits
- Five weeks' annual leave (pro rata) per annum, plus bank holidays
- Long Service Award - employees receive an extra day of annual leave for each year of service (up to 5 additional days)
- Staff discount scheme on Veterinary bills and care
- Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
- Employee Assistance Programme for confidential wellbeing support
- And lots more, as part of our commitment to help you feel recognised, supported and appreciated!
CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best. We're committed to building a workforce that reflects the diverse communities we serve.
Ready to join us? Click the 'Apply Now' button below.
Please note: We can only accept or progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.
Receptionist in Norfolk employer: Head Office Admin
At CVS Veterinary Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment at our Support Office in Diss, Norfolk. As a Receptionist, you'll enjoy flexible working hours, generous annual leave, and a range of employee benefits including discounts on veterinary care and products. We are committed to your professional growth and well-being, ensuring that every team member feels valued and empowered to contribute to our mission of providing the best possible care for animals.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Norfolk
✨Tip Number 1
Get to know the company! Research CVS Veterinary Group and understand their mission. When you walk in for an interview, you’ll impress them with your knowledge and passion for animal care.
✨Tip Number 2
Practice your communication skills! As a Receptionist, you'll be the first point of contact. Role-play with a friend or family member to nail that friendly and professional vibe they’re looking for.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks in previous roles. This will demonstrate your ability to juggle responsibilities like mail management and meeting facilitation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at CVS.
We think you need these skills to ace Receptionist in Norfolk
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the friendly and approachable side of you that matches our team vibe. A little warmth goes a long way in making a great first impression.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience as a Receptionist. Mention specific skills like your customer service prowess and proficiency with MS Office tools, as these are key for us at CVS Veterinary Group.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience. Avoid fluff and focus on what makes you a great fit for the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward—just click that 'Apply Now' button!
How to prepare for a job interview at Head Office Admin
✨Know the Company
Before your interview, take some time to research CVS Veterinary Group. Understand their mission and values, especially their commitment to providing the best possible care for animals. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Skills
Be ready to discuss your previous experience as a Receptionist. Highlight your customer service skills, administrative capabilities, and proficiency with MS Office tools. Prepare specific examples of how you've successfully managed tasks like mail distribution or meeting coordination in past roles.
✨Practice Common Questions
Anticipate common interview questions such as 'How do you handle stressful situations?' or 'Can you give an example of when you provided excellent customer service?' Practising your responses will help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or how success is measured in the Receptionist role. This shows your enthusiasm for the position and helps you determine if it's the right fit for you.
