At a Glance
- Tasks: Support online sales channels by managing product listings and resolving issues.
- Company: Join an award-winning e-commerce leader with a strong market presence.
- Benefits: Competitive salary of £25.5K, dynamic team, and growth opportunities.
- Other info: Office-based role with a collaborative team focused on diversity and inclusion.
- Why this job: Be part of a fast-paced environment and make a real impact in digital commerce.
- Qualifications: Experience in e-commerce and strong organisational skills required.
Head Hunted Recruitment are proud to be working exclusively with an award-winning business who are one of the largest in their sector and boasting a strong market presence. The company are in the process of adding to their Marketing team by bringing in a driven and pro-active E-commerce/Marketplace Assistant, this is an additional position and requires an individual who has drive and ambition to succeed in a fast-paced role.
We are looking for a highly organised E-commerce / Marketplace Assistant to support the day-to-day administration and execution of our online sales channels, enabling the wider e-commerce team to focus on strategic growth. This role will focus on uploading, maintaining and optimisation of product listings across e-commerce platforms and marketplaces such as Amazon, eBay, B&Q Marketplace, The Range, Mano Mano, Tesco, TikTok shop and other channel partners. The ideal candidate will be detail-oriented, analytical, keen to learn and eager to develop within a fast-paced digital commerce environment.
Marketplace & Channel Execution- Support the day-to-day execution and maintenance of marketplace accounts
- Create and update product listings, including titles, bullets, descriptions, images, videos, and backend keywords
- Upload new products, variations, bundles, and seasonal ranges in line with provided briefs
- Ensure product content meets platform requirements and internal guidelines
- Manage and resolve listing issues including suppressed listings, stranded inventory, missing offers, and detail page errors
- Support the setup and implementation of new marketplace launches following defined plans and direction
- Carry out routine account checks (e.g. account health, policy notifications), escalating any risks or issues where needed
- Raise and manage Seller/Vendor Support cases, following through to resolution
- Maintain accurate product data including SKUs, EANs, pricing, dimensions, and imagery
- Implement content updates and optimisation changes based on direction from the Marketplace Manager
- Support A+ / enhanced content uploads where applicable
- Liaise with internal teams to ensure product data and assets are complete and accurate
- Ensure consistency of brand presentation across all channels
- Support pricing checks and competitor monitoring
- Track promotional activity and provide updates on performance
- Assist with invoice tracking and basic commercial admin tasks
- Monitor stock levels and highlight low-stock risks or availability issues
- Provide data and updates to support forecasting and replenishment planning
- Support issue resolution for fulfilment problems, stranded inventory, and missing offers
- Liaise with internal teams (supply chain, customer service, warehouse) to help resolve operational issues
- Support the preparation of regular reports across sales, listings, and performance
- Assist with ad hoc reporting requests from the wider team
- Ensure all administrative tasks are completed accurately and on time
- Previous experience in e-commerce, marketplaces, digital merchandising, or online retail
- Strong Excel / Google Sheets skills and high attention to detail and strong organisational skills
- Comfortable working with large product catalogues and data sets
- Good commercial awareness and analytical thinking
- Excellent written communication and copywriting skills
- Ability to manage multiple priorities and deadlines, strong problem-solving mindset
- Experience with Amazon Seller Central and/or Vendor Central
- Exposure to retail media platforms such as Amazon Ads, CitrusAd, or Criteo
- Understanding of SEO for e-commerce product pages
- Basic knowledge of image requirements and content best practice
- Proactive and eager to learn
- Commercially curious
- Problem-solving, can do attitude
- Process-driven with strong attention to detail
- Positive, collaborative team player
- Comfortable in a fast-moving retail environment
This is an office-based role working with an exceptional team of people. The opportunity comes with an extremely rewarding salary of circa 25.5K per annum. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
E-commerce/Marketplace Assistant in Watton employer: Head Hunted Recruitment Ltd
Join an award-winning company that stands as a leader in its sector, offering a dynamic work environment where your contributions as an E-commerce/Marketplace Assistant will directly impact strategic growth. With a strong emphasis on employee development, you will benefit from a collaborative culture that encourages innovation and provides opportunities for personal and professional growth, all while enjoying a competitive salary and the support of a dedicated team in a fast-paced digital commerce landscape.
Contact Detail:
Head Hunted Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce/Marketplace Assistant in Watton
✨Tip Number 1
Get your networking game on! Reach out to people in the e-commerce space, especially those who work at companies you're interested in. A friendly chat can sometimes lead to job opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with e-commerce platforms like Amazon or eBay. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by brushing up on common e-commerce questions. Think about how you've handled product listings or resolved issues in the past. We want you to be ready to impress with your problem-solving mindset!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace E-commerce/Marketplace Assistant in Watton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the E-commerce/Marketplace Assistant role. Highlight your relevant experience in e-commerce and digital merchandising, and show us how your skills align with what we're looking for.
Show Off Your Skills:We want to see your strong Excel and organisational skills in action! Include specific examples of how you've used these skills in previous roles, especially if you've worked with large product catalogues or data sets.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and experiences quickly.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our team.
How to prepare for a job interview at Head Hunted Recruitment Ltd
✨Know Your Platforms
Familiarise yourself with the e-commerce platforms mentioned in the job description, like Amazon and eBay. Understand their listing requirements and common issues that sellers face. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Showcase Your Analytical Skills
Prepare examples of how you've used data to solve problems or improve listings in previous roles. Being detail-oriented is key, so be ready to discuss how you manage large product catalogues and ensure accuracy in your work.
✨Demonstrate Your Problem-Solving Mindset
Think of specific instances where you've resolved issues, whether it's dealing with suppressed listings or inventory problems. Highlighting your ability to troubleshoot effectively will resonate well with the interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's e-commerce strategy or how they measure success on different platforms. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
