E-commerce/Marketplace Assistant in Thetford

E-commerce/Marketplace Assistant in Thetford

Thetford Full-Time 25500 - 25500 € / year (est.) No home office possible
Head Hunted Recruitment Ltd

At a Glance

  • Tasks: Support online sales channels and optimise product listings across various e-commerce platforms.
  • Company: Join an award-winning business with a strong market presence in the e-commerce sector.
  • Benefits: Competitive salary of £25.5K, inclusive culture, and opportunities for growth.
  • Other info: Office-based role with a collaborative team and excellent career development opportunities.
  • Why this job: Be part of a dynamic team and make a real impact in the fast-paced digital commerce world.
  • Qualifications: Experience in e-commerce, strong Excel skills, and a keen eye for detail.

The predicted salary is between 25500 - 25500 € per year.

Head Hunted Recruitment are proud to be working exclusively with an award-winning business who are one of the largest in their sector and boasting a strong market presence. The company are in the process of adding to their Marketing team by bringing in a driven and pro-active E-commerce/Marketplace Assistant. This role requires an individual who has drive and ambition to succeed in a fast-paced environment.

E-commerce/Marketplace Assistant Purpose: We are looking for a highly organised E-commerce / Marketplace Assistant to support the day-to-day administration and execution of our online sales channels, enabling the wider e-commerce team to focus on strategic growth. This role will focus on uploading, maintaining and optimisation of product listings across e-commerce platforms and marketplaces such as Amazon, eBay, B&Q Marketplace, The Range, Mano Mano, Tesco, TikTok shop and other channel partners. The ideal candidate will be detail-oriented, analytical, keen to learn and eager to develop within a fast-paced digital commerce environment.

  • Marketplace & Channel Execution
    • Support the day-to-day execution and maintenance of marketplace accounts
    • Create and update product listings, including titles, bullets, descriptions, images, videos, and backend keywords
    • Upload new products, variations, bundles, and seasonal ranges in line with provided briefs
    • Ensure product content meets platform requirements and internal guidelines
    • Manage and resolve listing issues including suppressed listings, stranded inventory, missing offers, and detail page errors
    • Support the setup and implementation of new marketplace launches following defined plans and direction
    • Carry out routine account checks (e.g. account health, policy notifications), escalating any risks or issues where needed
    • Raise and manage Seller/Vendor Support cases, following through to resolution
  • Product Content & Catalogue Maintenance
    • Maintain accurate product data including SKUs, EANs, pricing, dimensions, and imagery
    • Implement content updates and optimisation changes based on direction from the Marketplace Manager
    • Support A+ / enhanced content uploads where applicable
    • Liaise with internal teams to ensure product data and assets are complete and accurate
    • Ensure consistency of brand presentation across all channels
  • Promotions & Trading Support
    • Support pricing checks and competitor monitoring
    • Track promotional activity and provide updates on performance
    • Assist with invoice tracking and basic commercial admin tasks
  • Stock & Operational Support
    • Monitor stock levels and highlight low-stock risks or availability issues
    • Provide data and updates to support forecasting and replenishment planning
    • Support issue resolution for fulfilment problems, stranded inventory, and missing offers
    • Liaise with internal teams (supply chain, customer service, warehouse) to help resolve operational issues
  • Reporting & Admin Support
    • Support the preparation of regular reports across sales, listings, and performance
    • Assist with ad hoc reporting requests from the wider team
    • Ensure all administrative tasks are completed accurately and on time

Skills & Experience Required:

  • Previous experience in e-commerce, marketplaces, digital merchandising, or online retail
  • Strong Excel / Google Sheets skills and high attention to detail
  • Strong organisational skills
  • Comfortable working with large product catalogues and data sets
  • Good commercial awareness and analytical thinking
  • Excellent written communication and copywriting skills
  • Ability to manage multiple priorities and deadlines, strong problem-solving mindset

Desirable Experience:

  • Experience with Amazon Seller Central and/or Vendor Central
  • Exposure to retail media platforms such as Amazon Ads, CitrusAd, or Criteo
  • Understanding of SEO for e-commerce product pages
  • Basic knowledge of image requirements and content best practice

Personal Attributes:

  • Proactive and eager to learn
  • Commercially curious
  • Problem-solving, can-do attitude
  • Process-driven with strong attention to detail
  • Positive, collaborative team player
  • Comfortable in a fast-moving retail environment

This is an office-based role working with an exceptional team of people. The E-commerce/Marketplace Assistant opportunity comes with an extremely rewarding salary of circa 25.5K per annum.

Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers.

E-commerce/Marketplace Assistant in Thetford employer: Head Hunted Recruitment Ltd

Join an award-winning company that stands as a leader in its sector, offering a dynamic work environment where your contributions as an E-commerce/Marketplace Assistant will directly impact strategic growth. With a strong emphasis on employee development, you will benefit from a collaborative culture that encourages innovation and provides opportunities for career advancement, all while enjoying a competitive salary and the support of a dedicated team in a fast-paced digital commerce landscape.

Head Hunted Recruitment Ltd

Contact Detail:

Head Hunted Recruitment Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land E-commerce/Marketplace Assistant in Thetford

Tip Number 1

Get your networking game on! Reach out to people in the e-commerce space, especially those who work at companies you admire. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Show off your skills! Create a portfolio or a personal project that highlights your experience with product listings and marketplace management. This will give you an edge and show potential employers what you can bring to the table.

Tip Number 3

Stay updated on industry trends! Follow e-commerce blogs, podcasts, and social media accounts to keep your knowledge fresh. This will not only help you in interviews but also show your passion for the field.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes get you noticed faster. Plus, it’s super easy to navigate!

We think you need these skills to ace E-commerce/Marketplace Assistant in Thetford

E-commerce Experience
Marketplace Management
Digital Merchandising
Excel Skills
Google Sheets Skills
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the E-commerce/Marketplace Assistant role. Highlight any relevant experience you have in e-commerce, digital merchandising, or online retail. We want to see how your skills match what we're looking for!

Show Off Your Skills:Don’t forget to showcase your strong Excel and organisational skills in your application. If you've worked with large product catalogues or have experience with Amazon Seller Central, let us know! We love seeing those details.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Tell us why you're the perfect fit for our fast-paced environment and how you can contribute to our team's success.

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen to join our team!

How to prepare for a job interview at Head Hunted Recruitment Ltd

Know Your Platforms

Familiarise yourself with the e-commerce platforms mentioned in the job description, like Amazon and eBay. Understand their listing requirements and common issues that arise, so you can discuss how you would handle them during the interview.

Showcase Your Analytical Skills

Prepare examples of how you've used data to make decisions or improve processes in previous roles. Highlight your experience with Excel or Google Sheets, as these skills are crucial for managing product catalogues and performance tracking.

Demonstrate Your Attention to Detail

Bring along a portfolio or examples of your work that showcase your ability to maintain accurate product data and create compelling listings. This will help illustrate your strong organisational skills and attention to detail.

Ask Insightful Questions

Prepare thoughtful questions about the company's e-commerce strategy and how the role contributes to their growth. This shows your enthusiasm for the position and your proactive nature, which is exactly what they’re looking for.