At a Glance
- Tasks: Manage office operations, finance, and customer service in a dynamic environment.
- Company: Reputable care provider dedicated to first-class services.
- Benefits: Competitive salary, company bonus, and opportunities for professional growth.
- Other info: Embrace a role with excellent career development in a rewarding sector.
- Why this job: Join a caring team and make a real difference in people's lives.
- Qualifications: 3+ years in office management or finance, strong organisational skills required.
Head Hunted Recruitment are extremely proud to be working exclusively with a well-established and highly reputable care provider who specialise in offering first class services to their clients and their families. The team are looking for a dedicated and highly motivated individual to take on the role of Office Manager. The position will be working closely with all employees, combining office management, finance, administrative, accounting, building management and customer service responsibilities.
The successful Office Manager will be responsible for completing financial administration and office management duties, liaising with third party service providers, maintaining business finance procedures, updating and implementing them wherever necessary, and taking ownership of admin tasks to aid the smooth running of a busy office. The Office Manager will also manage Health & Safety within the office and general management of the building.
We are looking for an individual with experience in a similar role, either within the care sector or a commercial setting. Customer service lies at the core of our operations, requiring a willingness to exceed expectations. We are looking for an individual who cares about the people around them and is willing to go the extra mile.
Office Manager Tasks and Duties:- Manage the financial administration of the office
- Complete direct debit administration
- Prepare & send client invoices
- Prepare data reports for payroll provider
- Complete related financial administration e.g. pensions letters, banking etc
- Submit sales & purchase invoices to the bookkeeper, Credit Control functions
- Produce KPI reports
- Manage the administrative operations of the office
- Develop, implement and maintain efficient and documented office systems and processes
- Monitor & respond to incoming communications
- Supplier management
- Managing office health and safety requirements
- Manage office maintenance requirements
- Manage IT and Telecoms services
- Monitor and order office supplies
- Assist with recruitment and HR administration
- Manage GDPR compliance
- Support senior management with administrative tasks, research, travel booking etc
- Assist in preparing the office for inspections by regulatory authorities
- Relevant qualifications in business administration, finance, office management or a related field
- At least 3 years’ experience of financial administration and office management in an SME
- Dynamic and proactive approach demonstrating drive, quick learning ability and professionalism when handling varied or unexpected demands
- Strong organisational skills with the ability to prioritise
- Keen eye for detail and the ability to work accurately under pressure
- Excellent written and verbal communication skills, numerate with analytical and report writing skills
- Strong team player with the confidence to work independently
- High discretion, confidentiality, and professionalism
- Strong communication and interpersonal abilities
- Strong working knowledge of office systems, software, and productivity tools
- Knowledge of Xero accounting software
- Experience in a healthcare or domiciliary care setting
This Office Manager vacancy is the perfect opportunity for an experienced candidate with a very good understanding of finance and administration functions to develop their skills in a new and highly rewarding sector. There is an excellent salary on offer 30K – 32.5K per annum, DOE plus some excellent benefits including a company bonus.
Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers.
Office Manager in Norwich employer: Head Hunted Recruitment Ltd
As a leading care provider, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. Our Office Manager role offers not only competitive salary and benefits, including a company bonus, but also ample opportunities for professional growth within a dynamic sector dedicated to making a positive impact on the lives of our clients and their families. Join us in a busy office setting that prioritises collaboration, customer service excellence, and employee well-being.
Contact Detail:
Head Hunted Recruitment Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector or office management. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; you genuinely care about their mission and how you can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to finance and administration. Being articulate about your experience will help you stand out as a strong contender for the Office Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Office Manager in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Office Manager role. Highlight your experience in financial administration and office management, especially if you've worked in a similar environment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention any relevant experience in customer service and office management.
Showcase Your Skills:Don’t forget to showcase your organisational skills and attention to detail in your application. Mention specific tools or software you’ve used, like Xero, and how they helped you manage office tasks efficiently. We love a proactive approach!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Head Hunted Recruitment Ltd
✨Know Your Numbers
As an Office Manager, you'll be handling financial administration, so brush up on your financial knowledge. Be prepared to discuss your experience with budgeting, invoicing, and any accounting software you've used, like Xero. This will show that you’re not just familiar with the tasks but can also bring valuable insights to the role.
✨Showcase Your Organisational Skills
This role requires strong organisational skills, so come ready with examples of how you've managed office systems or improved processes in previous jobs. Think about specific situations where your attention to detail made a difference, especially under pressure. This will demonstrate your proactive approach and ability to handle varied demands.
✨Emphasise Customer Service
Customer service is at the heart of this position, so be prepared to share stories that highlight your commitment to exceeding expectations. Discuss how you've handled challenging customer interactions or improved client satisfaction in past roles. This will show that you understand the importance of building relationships in a care environment.
✨Prepare for Health & Safety Questions
Since managing health and safety is part of the job, review relevant regulations and best practices. Be ready to discuss any experience you have in this area, including how you've ensured compliance in previous roles. This will demonstrate your readiness to take ownership of this critical aspect of the office management role.
