My Norwich based client is seeking an entrepreneurial and enthusiastic Commercial Manager to take ownership of commercial growth, business development, partnership creation, and revenue generation. My client owns an established manufacturer and supplier of niche engineered products, delivering bespoke solutions to a wide range of engineering challenges across multiple industry sectors. With their in-house capabilities, the business is uniquely positioned to provide custom-engineered solutions on an exceptionally fast turnaround. Operating with a lean, highly skilled and dedicated team from our [Norwich] site, and are entering our next stage of commercial maturity ahead of a planned leadership transition. The successful candidate will take immediate operational ownership of our core commercial functions. For the individual who delivers to our very high standard the appointment carries the opportunity to earn equity through a structured earn-in arrangement aligning long-term reward directly with the value created. We are not looking for a corporate functional specialist content to stay in a single lane and delegate downward. We are looking for a versatile, high-energy all-rounder — equally comfortable inside a margin spreadsheet, leading a high-value customer negotiation, or setting the pace across the team. Commercial Manager responsibilities: Enquiries - Own the inbound enquiry pipeline end to end, protecting our fast-turnaround USP through rapid, accurate quoting (compound selection, tooling, lead times) and strong enquiry-to-quote conversion. Orders - Manage the order book and order processing, owning on-time-in-full delivery and the commercial accuracy of every job entering production. Support Tickets - Own customer service and after-sales response — technical queries, complaints and resolution — as a core retention and reputation lever. Supplier Management - Lead raw material and compound purchasing, supplier negotiation, lead-time and supply security, and direct control of cost of goods sold. Financials - Take ownership of the P you digest technical and commercial data quickly, cut through noise, and make firm, accurate calls. A genuine all-rounder — able to move fluidly across a purchasing contract, an urgent enterprise enquiry, a scheduling bottleneck and the week’s cash flow without losing a step. Meticulous attention to detail — our products are highly engineered to precise specification, and errors in quoting, compound selection or scheduling are costly. Speed must be matched by structural accuracy. Commercial Manager and Company Culture: The company's biggest asset is its team a close-knit, energetic group with a genuine can-do attitude and no passengers. Therefore need someone whose instinct is to lead through coaching and development, not command and control. The right person will: Earn authority through credibility and example — commanding respect through fairness, consistency and standards rather than hierarchy or volume. Bring people with them — setting a high bar and a strong pace while actively developing the team’s capability and confidence. Lead with emotional intelligence — reading the room, giving constructive feedback, and creating the conditions for people to do their best work. Strengthen a positive, low-politics environment — building on the healthy, collaborative culture we already have, never imposing one of pressure or fear. In short, we are looking for someone the team will want to follow — a leader who raises the bar by lifting people up. The successful candidate will take immediate, hands-on accountability for the commercial performance of the business and total command of the back‑office function — ensuring smooth operational flow and high customer satisfaction from first enquiry through to cash. Day-to-day responsibility for the production floor sits with the operations team; this role owns the commercial engine that drives it. This is not a static mid-management appointment. It is a structured executive succession track . This fantastic Commercial Manager vacancy comes with an extremely rewarding salary/package with a genuine opportunity to earn into the ownership of the business. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer #J-18808-Ljbffr
Commercial Manager in Norfolk employer: Head Hunted Recruitment Ltd
Join an award-winning company that stands as a leader in its sector, offering a dynamic work environment where your analytical skills will directly influence strategic decision-making and sales growth. With a strong commitment to employee development, you will have access to ongoing training and opportunities for career advancement, all while being part of a collaborative team that values diversity and inclusion. Located in a thriving area, this role not only provides a competitive salary but also the chance to make a meaningful impact within a supportive and innovative workplace.
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Head Hunted Recruitment Ltd Recruitment Team
