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For Companies At a Glance
- Tasks: Manage sales orders, deliveries, and paperwork while supporting the administration team.
- Company: Join an award-winning company with a strong market presence in the fulfilment sector.
- Benefits: Enjoy a competitive salary of £12.21 per hour, with a review after 6 months.
- Why this job: Be part of a dynamic team, gain valuable experience, and contribute to a thriving business.
- Qualifications: Customer service skills, attention to detail, and ability to work under pressure are essential.
- Other info: This is an office-based role with a focus on health and safety compliance.
Head Hunted Recruitment are working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence, the company are in the process of hiring an Entry Level Fulfilment Administrator to join their Business Administration team. This Entry Level Fulfilment Administrator vacancy is an office-based position and as such you will be expected to follow all company policies and procedures. Attendance and time keeping will be expected to be impeccable as well as following the company H&S procedures and ensuring not just you but also your team members are compliant in all areas as well. As the Entry Level Fulfilment Administrator you will be expected to effectively manage your own workload whilst reporting to the Senior Fulfilment administrator on a daily/weekly basis. Specific Job Responsibilities: * Process sales orders from multiple platforms for customers such as Amazon, B&Q, Wholesale, Retail and Online. * Arrange the booking in of all B2B & B2C deliveries on carrier platforms as well as directly with customers via phone or email. * Booking in of export deliveries with specific export carriers, advising customers of cost of shipment, providing all relevant export documentation needed for goods including commercial invoices with commodity codes, country of origin information and product/shipment weight values. * Create all delivery notes, meticulously checking the delivery note matches that of the completed warehouse acknowledgement – any discrepancies in paperwork are to be reported before the goods leave the business. * Actively assist in the planning of company own deliveries, ensuring company vehicles are used as often as possible. This includes discussing potential deliveries with the Fulfilment Manager and drivers themselves, booking in deliveries with customers to suit our logistic requirements and planning schedules for drivers. All details are to be added to the digital daily planner for easy access and visibility to all. * Create delivery address labels prior to dispatch and correctly apply pallet & parcel labels to allow for accurate delivery including delivery notes and address labels. This includes ensuring Amazon deliveries are correctly labelled with the carton label, packing list and label making sure that these labels are placed in the correct location on the parcels/pallets and that they are well applied. * Manage the paperwork process for all deliveries including requesting stock movements when required for completion of delivery notes * Complete Chep pallet and Tote movements on a weekly basis * Run all end of day reports ensuring correct paperwork is present ready for filing. * Assist with the preparation of archive documents including completion of shared spread sheet noting locations of archived documents for future reference. * Deal with all incoming calls/emails into the company (via sales@, info@) relating to delivery queries. * Provide support to all other administration functions as instructed by your department manager. * Observe all company Health and Safety requirements. * To undertake any other reasonably requested task outside of the job description – this can include picking/packing orders amongst a variety of other tasks. Relevant Skills and Experience: * Previous customer service skills and an ability to handle customer/clients professionally * Polite telephone manner * Excellent written and verbal English * An ability to work under pressure and to deadlines * Accuracy and attention to detail * Excellent organisational and administrative skills * An ability to work independently and as a team * Proactive in dealing with queries * Good time keeping & flexibility to working hours This is an office based position and comes with a salary of per £12.21 per hour. Salary to be reviewed after 6 months of employment. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best at all times
Locations
Entry Level Fulfilment Administrator employer: Head Hunted Recruitment Ltd
Contact Detail:
Head Hunted Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Entry Level Fulfilment Administrator
✨Tip Number 1
Familiarise yourself with the logistics and fulfilment processes, especially those related to B2B and B2C deliveries. Understanding how sales orders are processed and the importance of accurate documentation will give you an edge during interviews.
✨Tip Number 2
Brush up on your customer service skills, as you'll be dealing with various clients and customers. Practising polite communication and handling queries effectively can demonstrate your readiness for the role.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed workloads or schedules in the past. Being able to discuss your time management strategies will highlight your suitability for this fast-paced environment.
✨Tip Number 4
Research the company’s health and safety policies and procedures. Being knowledgeable about these aspects will not only help you during the interview but also show that you take workplace safety seriously.
We think you need these skills to ace Entry Level Fulfilment Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Entry Level Fulfilment Administrator role. Emphasise any customer service experience, organisational skills, and attention to detail.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your ability to manage workloads, work under pressure, and your proactive approach to handling queries. Show enthusiasm for the company and the role.
Highlight Relevant Skills: In your application, clearly outline your previous customer service skills, your polite telephone manner, and your excellent written and verbal English. These are crucial for the position and should be front and centre in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.
How to prepare for a job interview at Head Hunted Recruitment Ltd
✨Showcase Your Customer Service Skills
As an Entry Level Fulfilment Administrator, you'll be dealing with customers regularly. Highlight any previous customer service experience you have during the interview, and be prepared to discuss how you handle queries professionally and politely.
✨Demonstrate Attention to Detail
This role requires meticulous checking of delivery notes and paperwork. Be ready to provide examples of how you've ensured accuracy in your previous work or studies, as this will show your potential employer that you understand the importance of detail.
✨Prepare for Scenario Questions
Expect questions that assess your ability to manage workload and work under pressure. Think of scenarios where you've successfully met deadlines or handled multiple tasks at once, and be ready to share these experiences.
✨Familiarise Yourself with Company Policies
Since this is an office-based position, understanding the company's health and safety procedures is crucial. Research the company’s policies beforehand and express your commitment to following them during the interview.
