At a Glance
- Tasks: Lead the delivery of person-centred services for individuals with disabilities.
- Company: Shaftesbury East Anglia, dedicated to empowering individuals and promoting independence.
- Benefits: Generous annual leave, birthday off, gift vouchers, and excellent training opportunities.
- Other info: Join a supportive team committed to equal opportunities and personal growth.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 5 qualification in Health & Social Care or willingness to pursue it.
The predicted salary is between 16.41 - 16.41 £ per hour.
Location: Ingatestone, East Anglia.
Salary: £16.41 per hour.
Hours Per Week: 40.
Service Delivery Lead role at Shaftesbury East Anglia is an inspiring and committed leadership position focusing on delivering outstanding person‑centred services for individuals with disabilities, enabling independent and meaningful lives.
This role does not qualify for visa sponsorship, as it does not meet the salary requirements set by the Home Office.
Responsibilities
- Taking full ownership of service delivery, quality and continuous improvement
- Developing and embedding effective systems and processes
- Supporting staff to deliver professional, flexible and personalised care
- Working collaboratively with relevant governing bodies and partners
- Contributing to service development and new business opportunities
- Ensuring compliance with all regulatory and quality standards
Qualifications
- Hold a Level 5 qualification in Health & Social Care, or be willing to work towards it
- Have experience supporting adults with a range of disabilities and support needs
- Be confident leading teams and driving service quality
- Share our values and belief in person‑centred, community‑focused support
Benefits
- Birthday Off – Frontline care staff can take their birthday off from annual leave and receive a birthday card
- Gift vouchers: £30 for a good rating, £50 for an outstanding rating
- Recognition & Rewards – personal letters from Executive Leadership and gift vouchers up to £50
- Excellent training package – ongoing development and support
- Generous annual leave: 25 days + 8 bank holidays for the first 5 years, increasing to 28 days + 8 bank holidays after 5 years
- Pension scheme
- Employee Assistance Programme – support when you need it most
EEO Statement
Shaftesbury is committed to safeguarding, promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities, therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Service Delivery Lead in Ingatestone employer: Head First
Shaftesbury East Anglia is an exceptional employer dedicated to providing person-centred services for individuals with disabilities, fostering a supportive and inclusive work environment. Employees benefit from generous annual leave, ongoing training opportunities, and unique perks such as birthday leave and recognition rewards, all while making a meaningful impact in the community. With a strong commitment to employee welfare and professional growth, Shaftesbury is an ideal place for those seeking a rewarding career in health and social care.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Lead in Ingatestone
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Head First.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Head First!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Head First, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Head First or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Delivery Lead in Ingatestone
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Head First:Before hitting send, make sure to tailor your application specifically to Head First! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Head First
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
