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For Companies At a Glance
- Tasks: Manage and adjust a diverse portfolio of engineering and construction claims from start to finish.
- Company: Join HDI, a global insurer with over 120 years of experience and a collaborative culture.
- Benefits: Enjoy competitive salary, inclusive environment, and opportunities for professional growth.
- Other info: Be part of a dynamic team focused on innovation and efficiency in claims handling.
- Why this job: Make a real impact in the insurance industry while working on complex and varied claims.
- Qualifications: Experience in Third Party Liability claims and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
About us
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.
The role
To desktop adjust own portfolio of cases notified, from first advice through to settlement within designated Branch authority, in accordance with the claims handling manual. The cases are varied and may include both lead and follow claims to a high technical level.
Key accountabilities
- Handle First Party and Third Party Liability claims originating from CAR/EAR policies from FNOL to settlement and recovery.
- To undertake an initial evaluation of cause of loss to determine whether a claim is covered and what further information may be required.
- To decide the Company’s response to claims, based on correct interpretation of policy and underwriting documentation; investigating, negotiating and settling claims within statutory and company guidelines. This includes coverage analysis and policy determination.
- To assist in the process for setting accurate, realistic and timely claim reserves to enable management to assess the company exposure.
- To liaise variously with clients, loss adjusters, solicitors, experts, brokers, MGA’s and TPA’s as appropriate for claims service and investigation.
- To liaise variously with underwriters & risk managers, finance, Management, Head Office and with network (Servicing and/or Producing offices) as and when relevant for informational, procedural or authority reasons.
- To maintain accurate records for auditing and regulatory purposes, preparing reports as necessary.
- To ensure accurate entry of claims data into Company systems to enable precise reporting on the nature and financial impact of the claims portfolio and to assist in the preparation of MI.
- To proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department.
- To undertake any other tasks as requested by your Line Manager and Claims Director, in order that the team achieve its objectives.
Skills & experience
- Third Party Liability CAR/EAR claims handling experience.
- Experience of London Company market in CAR/EAR and Engineering matters.
- Experience of JCT/ LEG/ DE.
- Experience of market meetings in a lead or follow capacity.
- Good general knowledge and understanding of insurance principles.
- General awareness of current regulation, case law, and market issues.
- Good working knowledge of claims portal.
- Excellent communication and report writing skills.
- High accuracy and attention to detail.
- Ability to work as part of a team, and be self-motivated.
Other
As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
Senior Claims Adjuster - Engineering & Construction employer: HDI
Contact Detail:
HDI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Adjuster - Engineering & Construction
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the Senior Claims Adjuster role. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Senior Claims Adjuster - Engineering & Construction
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with Third Party Liability claims and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at HDI. Share specific examples of your claims handling experience and how you’ve tackled challenges in the past.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear, concise language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HDI
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Third Party Liability claims, especially those related to CAR/EAR policies. Be ready to discuss specific cases you've handled and how you approached them, as this will show your expertise and confidence in the field.
✨Understand the Company’s Approach
Familiarise yourself with HDI's claims handling manual and their overall philosophy towards claims management. This will help you align your answers with their values and demonstrate that you're a good fit for their team.
✨Prepare for Technical Questions
Expect to be asked about your experience with JCT/LEG/DE and how it relates to the role. Prepare examples that highlight your technical skills and your ability to interpret policy and underwriting documentation accurately.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Bring examples of how you've effectively communicated complex information in previous roles, as this will be crucial for success in the position.