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- Tasks: Manage and adjust a portfolio of Energy claims from start to finish.
- Company: Join HDI, a global leader in insurance with over 120 years of experience.
- Benefits: Enjoy competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to innovation and efficiency.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: Experience in energy claims handling and strong communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.
The role involves desktop adjusting of own portfolio of cases notified, from first advice through to settlement within designated authority, in accordance with the claims handling manual. The cases are varied and may include both lead and follow claims to a high technical level.
Key accountabilities:- To actively manage a portfolio of Energy claims across all classes including but not limited to upstream, operational power, renewables and downstream risks within a designated claim authority.
- To undertake an initial evaluation of cause of loss to determine whether a claim is covered and what further information may be required.
- To decide the Company’s response to claims, based on correct interpretation of policy and underwriting documentation; investigating, negotiating and settling claims within statutory and company guidelines. This includes coverage analysis and policy determination and subrogation/recovery action.
- To assist in the process for setting and entering into claims systems, accurate, realistic and timely claim reserves to enable management to assess the company exposure.
- To liaise with clients, loss adjusters, solicitors, experts, brokers, MGA’s and TPA’s as appropriate for claims service and investigation.
- To liaise with underwriters & risk managers, finance, Management, Home Office and with network (Servicing and/or Producing offices) as and when relevant for informational, procedural or authority reasons.
- To maintain accurate records for auditing and regulatory purposes, preparing reports as necessary.
- To proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department.
- To support your Manager and senior claims team to deliver the strategic objectives for the function and develop a broker engagement strategy best suited to this class of business.
- To assist in the management of international programs (Servicing and/or Producing office) by liaising with the network, clients, brokers, loss adjusters, solicitors and experts as appropriate to ensure an efficient claims service and the provision of correct and accurate claims data.
- Energy claims handling experience on a lead and follow basis.
- Current experience, understanding and practice of the technical/legal requirements of the role.
- Good general knowledge and understanding of the key insurance principles and practices of the London Market.
- Good working knowledge of coverage provided under Energy policies.
- General awareness of current regulation, case law, and market issues.
- Effective communicator with proven Vendor/expert management.
- Experience attending market and client meetings.
- Good knowledge MS Word and CLASS/ECF2.
As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
If you require support with your application, please contact UK&IRE_Recruitment@hdi.global
Claims Adjuster - Energy employer: HDI
Contact Detail:
HDI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster - Energy
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching HDI and understanding their claims process. Be ready to discuss your experience with energy claims and how you can contribute to their team. Show them you’re not just another candidate!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at HDI.
We think you need these skills to ace Claims Adjuster - Energy
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Adjuster role. Highlight your energy claims handling experience and any relevant skills that match the job description. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our needs. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: As a Claims Adjuster, effective communication is key. In your application, demonstrate your ability to liaise with various stakeholders. We want to see examples of how you've successfully managed relationships in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at HDI
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of energy claims, especially the nuances of lead and follow claims. Familiarise yourself with the technical and legal requirements specific to this role, as well as the key insurance principles and practices in the London Market.
✨Master the Art of Communication
As a Claims Adjuster, you'll need to liaise with various stakeholders like clients, loss adjusters, and brokers. Practice clear and effective communication skills, and be ready to discuss how you've successfully managed vendor relationships in the past.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've evaluated claims, determined coverage, and negotiated settlements. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Show Your Proactive Side
Highlight any experience you have in improving processes or participating in projects that enhance efficiency. Be ready to discuss how you can contribute to the strategic objectives of the department and support your manager in achieving these goals.