Senior Underwriter - Liability Healthcare Solutions

HDI is a Corporate & Specialty Insurer part of the Talanx Group.

With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.

The role

• Develop and maintain a profitable book of business in line with the business plan.
• Underwriting Global Risk Accounts in the Healthcare Solutions segment (medical malpractice insurance, healthcare providers, allied health, long-term care).
• Have a significant impact on new business growth and contribute to innovation, strategy and projects as required.
• Provide a developmental, monitoring and referral function for more junior members of the team.
• Possess a significant external profile, positively representing the Liability Healthcare Solutions proposition to customers and brokers including at events such trade association meetings and product relevant forums.
• Key accountabilities
• Actively engage with brokers and clients in the Liability Healthcare segment to promote HDI as an insurer of choice, build close and trusted relationships with key broker and client partners and provide excellent service at all times.
• Represent HDI at external networking events and enhance and promote the HDI brand and proposition.
• Underwrite individual risks, responding to insurance proposals, gathering background information, assessing the risk considering exposure, attachment point, loss history and terms and conditions and determining appropriate insurance premiums using actuarial information, other statistics and own judgement.
• Assist in the development and evaluation of portfolio steering strategies and measures using actuarial models and key metrics such as profitability, coverage, and risk ratios to assess their impact on the business result.
• Use judgement, management information and external sources of information to effectively steer the portfolio, adjusting underwriting approach where necessary to deliver on KPIs.
• Leverage cross-sell opportunities, working alongside Distribution and other Product Lines.
• Accurately enter data into company systems and produce management reports to ensure alignment with strategy and appropriate internal awareness of the nature and financial impact of risks written.
• Work collaboratively with business partners (customers, claims, risk consulting, branches, finance, network, policy wordings, compliance and other Product Lines) and those within the Team to successfully deliver HDI's product and proposition.
• Analyse existing processes to identify potential bottlenecks, improvement opportunities and risks, as well as deriving appropriate measures for process optimisation.
• Comply with Global policies, underwriting guidelines and underwriting authority.
• Positively represent the Team and actively participate in internal forums, committees and projects.
• Proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the Team.

Skills & experience

• In depth knowledge and experience of Underwriting in the Liability Healthcare segment internationally including; medical malpractice insurance, healthcare providers, allied health, long-term care.
• Understands Clients' businesses and their needs and challenges around insurance.
• Has a strong knowledge of key brokers and their marketing and placement strategies.
• Has up to date knowledge of existing insurance laws and legal frameworks and awareness of upcoming changes.
• Has good technical understanding about underwriting policy construction; able to read underwriting files and understand what data needs to be capture for regulatory and analytical purposes.
• Numerate with a good understanding of analytics and pricing tools.
• Able to critically evaluate information from a variety of sources and use this information to effectively steer the portfolio, adjusting underwriting approach where necessary to deliver on KPIs.
• Excellent communication and interpersonal skills; comfortable with phone & face to face discussions with underwriters, brokers and other stakeholders.
• Ability to set clear goals and take responsibility for decisions and can explain and justify the need for certain actions.
• Demonstrates curiosity alongside a positive and proactive mindset and a willingness to embrace change.
• Shows innovation and creative problem solving skills.
• Ability to organise own workload effectively and work under pressure to meet service standards and deadlines.
• Invested in own development pursuing continuous improvement and learning opportunities

As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.

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