At a Glance
- Tasks: Manage and adjust engineering and construction claims from start to finish.
- Company: Join HDI, a global leader in insurance with over 120 years of experience.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Be part of a diverse team committed to innovation and excellence.
- Why this job: Make a real impact in the insurance industry while developing your skills.
- Qualifications: Experience in CAR/EAR claims and strong communication skills required.
The predicted salary is between 50000 - 65000 € per year.
HDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.
The role involves desktop adjusting of own portfolio of cases notified, from first advice through to settlement within designated Branch authority, in accordance with the claims handling manual. The cases are varied and may include both lead and follow claims to a high technical level.
Key accountabilities:- Handle First Party and Third Party Liability claims originating from CAR/EAR policies from FNOL to settlement and recovery.
- Undertake an initial evaluation of cause of loss to determine whether a claim is covered and what further information may be required.
- Decide the Company’s response to claims, based on correct interpretation of policy and underwriting documentation; investigating, negotiating and settling claims within statutory and company guidelines. This includes coverage analysis and policy determination.
- Assist in the process for setting accurate, realistic and timely claim reserves to enable management to assess the company exposure.
- Liaise with clients, loss adjusters, solicitors, experts, brokers, MGA’s and TPA’s as appropriate for claims service and investigation.
- Liaise with underwriters & risk managers, finance, Management, Head Office and with network (Servicing and/or Producing offices) as and when relevant for informational, procedural or authority reasons.
- Maintain accurate records for auditing and regulatory purposes, preparing reports as necessary.
- Ensure accurate entry of claims data into Company systems to enable precise reporting on the nature and financial impact of the claims portfolio and to assist in the preparation of MI.
- Proactively participate in projects or other initiatives designed to improve the effectiveness or efficiency of the department.
- Undertake any other tasks as requested by your Line Manager and Claims Director, in order that the team achieve its objectives.
- Third Party Liability CAR/EAR claims handling experience.
- Experience of London Company market in CAR/EAR and Engineering matters.
- Experience of JCT/ LEG/ DE.
- Experience of market meetings in a lead or follow capacity.
- Good general knowledge and understanding of insurance principles.
- General awareness of current regulation, case law, and market issues.
- Good working knowledge of claims portal.
- Excellent communication and report writing skills.
- High accuracy and attention to detail.
- Ability to work as part of a team, and be self-motivated.
As an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.
Senior Claims Adjuster - Engineering & Construction employer: HDI Global SE
At HDI, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that values diversity and inclusion. Located in a vibrant city, our team enjoys not only competitive benefits but also the chance to engage with a global network of professionals, making every day at HDI both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Adjuster - Engineering & Construction
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your experience aligns with their needs. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the Senior Claims Adjuster role. Keep it concise but impactful, highlighting your skills in handling CAR/EAR claims.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Claims Adjuster - Engineering & Construction
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Claims Adjuster role. Highlight your experience with Third Party Liability claims and any relevant technical skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role at HDI. Share specific examples of your claims handling experience and how you’ve tackled challenges in the past.
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure to showcase your excellent communication skills in your application. Whether it's through your writing style or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HDI Global SE
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Third Party Liability and CAR/EAR claims. Be ready to discuss specific cases you've handled, including the challenges you faced and how you resolved them. This will show that you have the practical experience needed for the role.
✨Understand the Company’s Approach
Familiarise yourself with HDI's claims handling manual and their approach to underwriting documentation. Being able to articulate how you would interpret policies and make decisions based on company guidelines will demonstrate your alignment with their processes.
✨Showcase Your Communication Skills
Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with clients, loss adjusters, and other parties in previous roles to resolve claims.
✨Be Ready for Technical Questions
Expect some technical questions related to engineering and construction claims. Brush up on relevant regulations, case law, and market issues. Showing that you have a solid understanding of these areas will set you apart from other candidates.
