Underwriting Operations Analyst - Long Tail in London

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from HDI Global SETalent Sourcing Partner | Specialist in Insurance Markets About usHDI is a Corporate & Specialty Insurer part of the Talanx Group. With over 120 years of experience, HDI operates across five continents, around 40 countries and employs over 5,000 people worldwide.The roleThis position is within our Long Tail hub which within our Operations team. The team work closely with our Professional Lines, Financial Lines and Credit & Political Risk Underwriters based in London.The Underwriting Operations Analyst will provide Operational services and provide Pre-Bind and Post-Bind support to our Underwriters.Additionally, working with the Operations team to help refine the support that we are providing to our Underwriting teams and transforming the way we provide this to ensure high levels of efficiency and service.This role would suit an individual that has worked within the Insurance industry, with experience or an interest in an Operational role.Key accountabilitiesManage the team mailbox and ensure all correspondence is dealt with in an efficient and timely mannerTransferral of underwriting information and correspondence into document management system (Doxis) where appropriateData entry of all policy types and endorsements using our underwriting data entry system – eNora – on behalf of the teamData entry into any relevant team systems (RE7 etc)Ensuring a timely, efficient and appropriate workflow process is followed from start to finishData QualityMonitor and review the Policy data input to eNora, ensure compliance with data quality protocols, via the Approval Gate.Responsible for individual error rate and ensuring that this is in line with company standards & expectationsManaging RelationshipsSupport the Operations team by delivering a high quality service to the businessDevelop and maintain a strong, long-term relationship with our underwriters along with their brokers by providing them with an excellent serviceRisk and ControlsEnsure all risks comply with regulatory and compliance checks, which in turn are all performed within the underwriting guideline adhering to all Local and Group guidelinesImplement and maintain process controls to ensure the quality of the output of your area within the function. Ensure documentation of the processes and output is accurate, up-to-date and accessibleProcess ImprovementMake suggestions for process improvements within your roleEnhance and improve the effectiveness of the service and systems used in the Operations team and if needed participate in special underwriting projects if requiredCredit ControlAccounting Queries – Reconcile and investigate accounting queries from Technical operations team including weekly DSIGN report and individual account queriesReportingMI Reporting – Understand reporting environment and assist with team KPI/Regulatory reporting when requiredAnalysis of data and/or preparing reports for own & underwriters purposeITEnsure full understanding of IT systems utilised within roleAttendance of UK Key User Group to understand any changes to systems and provide input regarding theseSkills & experiencePrevious experience within an insurance roleKnowledge of London Market; key practices and principles within the underwriting sector are desirable but not essentialA-level or equivalent or higherWorking towards CII qualifications or similar industry recognised qualifications is desirable but not essentialOtherAs an equal opportunities employer, we are committed to creating an inclusive environment for all employees, recognising that a diverse and inclusive workplace is a creative and prosperous one.If you require support with your application, please contact UK&IRE_Recruitment@hdi.global

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